- FAQ by Category > Procedures (Open an Account, Changing Personal Details, etc.) > Changing Personal Details
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FAQ within [ Changing Personal Details ]
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I want to change my registered phone number.
How to change your registered phone number varies depending on your situation. Answer each question on the Various Procedures page to find out the proce... Show Detail
- No：2031
- Displayed Date：2024/01/18 11:15
- Search by narrowing down Category： Change Phone Number
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How can I register my Katakana Name?
How to register Katakana Name varies in its procedure depending on your situation. Please see the Various Procedures page to find the procedure be... Show Detail
- No：1253
- Displayed Date：2022/03/25 11:44
- Updated DTM：2024/06/24 10:30
- Search by narrowing down Category： Account Holder's Name
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How do I update my E-mail Address registered with PRESTIA?
There are several types of E-mails sent from PRESTIA, and you can update your E-mail Address as follows. On Online banking PRESTIA Alert Se... Show Detail
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I'm moving to/from the U.S. What documents do I need to submit to change my address?
Please refer to the Checklist here for information on address change related to the U.S. For necessary documents and details on address change, please p... Show Detail
- No：2715
- Displayed Date：2024/09/12 09:47
- Search by narrowing down Category： Foreign Account Tax Compliance Act , Address Change
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How do I change account holder's name?
How to change account holder's name varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure be... Show Detail
- No：2027
- Displayed Date：2024/01/18 11:14
- Search by narrowing down Category： Account Holder's Name
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You cannot verify any of your PINs (i.e. Domestic Cash Card PIN, Debit PIN, and T-PIN).If you do not know or remember your PIN, please re-register PIN. Ple... Show Detail
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I want to change T-PIN (Telephone Personal Identification Number).
How to change T-PIN varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best suits you. ... Show Detail
- No：2032
- Displayed Date：2024/01/18 11:15
- Search by narrowing down Category： PIN
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How can I check my registered address?
You can check your registered address via online banking. PRESTIA Online, PRESTIA Mobile Menu > Services > Manage Information and Services P... Show Detail
- No：1582
- Displayed Date：2023/06/27 13:59
- Search by narrowing down Category： Address Change
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I want to register a seal or my signature for my PRESTIA account.
For how to register a seal or your signature with us, see the Various Procedures page for details. Show Detail
- No：2038
- Displayed Date：2024/01/18 11:15
- Search by narrowing down Category： Seal/Signature
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Can I change profiles / make requests without coming to a branch?
Yes. Various Procedures page will guide you to the method that suits your needs. Show Detail
- No：1040
- Displayed Date：2021/11/12 11:16
- Updated DTM：2023/10/23 18:22
- Search by narrowing down Category： Application forms
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