Internet Banking

Font Size
S
M
L

FAQ by Category > Internet Banking

FAQ

FAQ within [ Internet Banking ]

41 - 50 of 88 Results

Back 5 / 9page Next

Can I bring and use a token outside of the country temporarily after receiving in Japan?

We are sorry, but tokens are only intended for use within Japan. We cannot guarantee that tokens will operate correctly if... Show Detail
- No：255
- Displayed Date：2020/12/25 22:33
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
I am currently overseas. Can I apply for a token?

No. The token is intended for use within Japan and cannot be sent overseas. If you are overseas and would like to make a local remittance or overse... Show Detail
- No：257
- Displayed Date：2020/12/25 22:33
- Updated DTM：2023/11/07 14:51
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
I applied for a token, but was unable to receive it because it was sent by registered m...

Tokens are sent by registered mail for security reasons, and will be returned to SMBC Trust Bank if they are not received during the Post Office's ... Show Detail
- No：262
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/01/13 19:40
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
How do I change the push notification settings on SMBC Trust Bank App?

Please change the following settings. Your device setting Notification Setting menu of the app : Menu > App Setting > Notification Sett... Show Detail
- No：1421
- Displayed Date：2022/11/07 13:05
- Updated DTM：2025/01/15 11:31
- Search by narrowing down Category： App
I want to register an overseas payee.

How to register an overseas payee depends whether your registered mobile phone number starts with 090/080/070 and contracted with a Japanese mobile carrier o... Show Detail
- No：2045
- Displayed Date：2024/12/16 09:03
- Updated DTM：2025/03/12 17:13
- Search by narrowing down Category： Overseas Remittance , One Time Password (OTP) / Transaction Signing Code / Token , Overseas Remittance / Domestic Remittance in Foreign Currency , Send or Receive Money
There is no appropriate purpose of remittance / purpose remittance code. (register over...

If you do not find an appropriate Purpose of Remittance or Remittance Purpose Code when you are trying to register an overseas payee, you can't reg... Show Detail
- No：2560
- Displayed Date：2024/08/16 09:28
- Updated DTM：2025/01/15 11:34
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
Even though I enter an OTP displayed on my token properly, it becomes an error.

Please contact PRESTIA Online Helpdesk. If the clock embedded in the token becomes out of sync with the server, you will see an error message eve... Show Detail
- No：253
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/09/30 14:15
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
Does an OTP displayed on a token have a time limit?

Please enter an OTP while it is displayed on a token for approximately 40 seconds. If the OTP has vanished from your token... Show Detail
- No：264
- Displayed Date：2020/12/25 22:33
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
What is the recommended environment for using the SMBC Trust Bank app?

Please check here for the recommended operating environment for the app. Show Detail
- No：1011
- Displayed Date：2021/10/26 06:59
- Search by narrowing down Category： App
【Online banking "Other Services"】How long will it take to complete my request?

It takes approximately one week to complete. Notification of Procedure Completion Upon completion, you will receive an E-mail titled "【SMBC Tru... Show Detail
- No：2996
- Displayed Date：2024/12/25 10:34
- Search by narrowing down Category： About "Other Services" Menu

41 - 50 of 88 Results

Keyword Search

FAQ by Category

Featured Topics

Back to FAQ Home

To Top of Page

PKSHA FAQ logo