Does a Transaction Information have a time limit to enter?

Since a Transaction Information Code is displayed on the PRESTIA Online screen, please enter it while the session is activ... Show Detail

How can I apply for PRESTIA Alert Services?

For how to register or update PRESTIA Alert Service, see the Various Procedures page for details. Show Detail

Does a Transaction Signing Code displayed on a token have a time limit? Is there a way ...

A Transaction Signing Code is displayed on token for approximately 40 seconds. Please enter it on the PRESTIA Online scree... Show Detail

Is the SMBC Trust Bank app free?

The app is free to use, but you may be charged by your telecommunications carrier when downloading and using the app (including additional charges ... Show Detail

I want to replace my Token.

If you wish to replace your Token due to out of battery, etc., please apply for Replacement Token via online banking. PRESTIA Online, PRESTIA M... Show Detail

What is a Transaction Authenticaion? Why has SMBC Trust Bank introduced the Transaction...

As there is the recent news, unauthorized transactions which is called the man-in-the-middle attack have occured in Intern... Show Detail

I live overseas, so I can't receive a token. How can I make a local or overseas remitta...

We apologize for the inconvenience. Please register a payee for your remittance in advance and send funds via online banking. We apologize for t... Show Detail

How to modify when entering a wrong Transaction Information Code?

Each time you press the right-bottom green button, the displayed number will be deleted one by one digit. After deleting, ... Show Detail

Is there anything I need to do when switching to a different smart phone for using the ...

When switching to a new mobile device, you do not have to do anything in advance on the SMBC Trust Bank app. If you intend to use biometric au... Show Detail

I want to delete a domestic payee.

For how to delete a domestic payee, see the Various Procedures page for details. Show Detail