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- Even though I enter an OTP displayed on my token properly, it becomes an error.
- Can I have my token sent to an address that is different from my registered home address?
- Nothing appears on my token when I press the button. What would I do?
- Where can I find my PRESTIA MultiMoney Account Number?
- I want to change my User ID・password to sign on online banking.
FAQ within [ Internet Banking ]
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I want to register an overseas payee.
How to register an overseas payee depends on your registered address and whether you have a token. See the Various Procedures page to find out the proce... Show Detail
- No：2045
- Displayed Date：2024/01/18 11:16
- Search by narrowing down Category： Overseas Remittance , One Time Password (OTP) / Transaction Signing Code / Token , Overseas Remittance / Domestic Remittance in Foreign Currency
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There is no appropriate purpose of remittance / purpose remittance code. (register over...
If you do not find an appropriate Purpose of Remittance or Remittance Purpose Code when you are trying to register an overseas payee, you can't register th... Show Detail
- No：2560
- Displayed Date：2024/08/16 09:28
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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Can I check the current foreign currency exchange rate?
Foreign currency rates are available here. Historical exchange rates are not available. Show Detail
- No：1242
- Displayed Date：2022/03/25 11:46
- Search by narrowing down Category： Service , Foreign Currency Deposit
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Can I transfer funds between Savings and PRESTIA MultiMoney Savings Deposit?
Transfers within your account in same currencies are available from the menu below. PRESTIA Online, PRESTIA MobileSign On > Transfers > Transfers ... Show Detail
- No：2237
- Displayed Date：2024/04/02 10:03
- Search by narrowing down Category： Transfers Within My Accounts (Same Currencies)
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What is the difference between GLOBAL PASS Member's Website and online banking?
For the difference between GLOBAL PASS Member's Website and online banking, see below. GLOBAL PASS Member's Website View transaction details for shop... Show Detail
- No：1843
- Displayed Date：2023/11/02 11:29
- Search by narrowing down Category： User ID / Password , Service , GLOBAL PASS Member's Website
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Can I make an overseas remittance via online banking?
Yes. You need to register a payee in advance. For how to register an overseas payee, see the Various Procedures page for details. Show Detail
- No：2030
- Displayed Date：2024/01/18 11:14
- Search by narrowing down Category： Overseas Remittance , Domestic Fund Transfers / Overseas Remittance
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How do I buy / sell foreign currency within my account?
Foreign currency transactions can be made on Online banking. You can make transactions from the "Buy / Sell FX, Foreign Currency Deposit Service... Show Detail
- No：1190
- Displayed Date：2022/03/15 17:05
- Search by narrowing down Category： Service , Foreign Currency Deposit
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I am currently overseas. Can I apply for a token?
No. The token is intended for use within Japan and cannot be sent overseas. If you are overseas and would like to make a local remittance or overse... Show Detail
- No：257
- Displayed Date：2020/12/25 22:33
- Updated DTM：2023/11/07 14:51
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
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Where can I check my overseas remittance history?
You can check history of overseas remittance you made from your PRESTIA account via online banking. PRESTIA Online, PRESTIA Mobile Sign On > ... Show Detail
- No：2407
- Displayed Date：2024/05/27 10:10
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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I want to place a foreign exchange leave order.
You can place an order via online banking. PRESTIA Online, PRESTIA Mobile Menu > Foreign Currency Savings > Buy / Sell FX, Foreign Currenc... Show Detail
- No：2402
- Displayed Date：2024/05/27 10:08
- Search by narrowing down Category： Foreign Currency Deposit , Foreign Currency Deposit
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