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What happens if I press the left-bottom brown button while I enter the wrong Transactio...
The wrong Transaction Signing Code is generated and an error message is displayed when the wrong Transaction Signing Code ... Show Detail
- No：267
- Displayed Date：2020/12/25 22:33
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
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What is the recommended environment for using the SMBC Trust Bank app?
Please check here for the recommended operating environment for the app. Show Detail
- No：1011
- Displayed Date：2021/10/26 06:59
- Search by narrowing down Category： App
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Personal Profiling is required before the purchase of products including foreign currency time deposit, structured deposit and specified insurance ... Show Detail
- No：1082
- Displayed Date：2021/12/21 17:02
- Search by narrowing down Category： Service , Personal Profiling
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Yes. Please download from SMBC Trust Bank App. Show Detail
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Can I transfer funds between Savings and PRESTIA MultiMoney Savings Deposit?
Transfers within your account in same currencies are available from the menu below. PRESTIA Online, PRESTIA MobileSign On > Transfers > Transfers ... Show Detail
- No：2237
- Displayed Date：2024/04/02 10:03
- Search by narrowing down Category： Transfers Within My Accounts (Same Currencies)
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Where can I check my overseas remittance history?
You can check history of overseas remittance you made from your PRESTIA account via online banking. PRESTIA Online, PRESTIA Mobile Sign On > ... Show Detail
- No：2407
- Displayed Date：2024/05/27 10:10
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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I want to delete an overseas payee.
For how to delete an overseas payee, see the Various Procedures page for details. Show Detail
- No：2047
- Displayed Date：2024/01/18 11:16
- Search by narrowing down Category： Overseas Remittance , One Time Password (OTP) / Transaction Signing Code / Token , Overseas Remittance / Domestic Remittance in Foreign Currency
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There is no appropriate purpose of remittance / purpose remittance code. (register over...
If you do not find an appropriate Purpose of Remittance or Remittance Purpose Code when you are trying to register an overseas payee, you can't register th... Show Detail
- No：2560
- Displayed Date：2024/08/16 09:28
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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How can I apply for PRESTIA Alert Services?
For how to register or update PRESTIA Alert Service, see the Various Procedures page for details. Show Detail
- No：1765
- Displayed Date：2023/10/25 16:09
- Updated DTM：2023/12/29 10:26
- Search by narrowing down Category： Alert Service
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How do I log out of online banking?
PRESTIA Online, PRESTIA Mobile Press Sign Off on the top right of the screen. APP Tap Sign Off button from Menu. Automatic sign-off ... Show Detail
- No：2405
- Displayed Date：2024/05/27 10:09
- Search by narrowing down Category： Sign On・Sign Off
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