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How much is an intermediary bank fee when I make an overseas remittance?
Although we cannot say exactly how much the fee will be as it varies depending on the intermediary bank(s), see below for the amount based on remittances ... Show Detail
- No：2800
- Displayed Date：2024/11/22 15:29
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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How can I start foreign currency deposit?
You can start foreign currency deposit via online banking. Sign On Sign On Application for PRESTIA MultiMoney Foreign Currency Savings Dep... Show Detail
- No：1358
- Displayed Date：2022/10/13 14:31
- Updated DTM：2023/10/26 17:19
- Search by narrowing down Category： Service , Foreign Currency Deposit
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I need a record of overseas remittance.
When you need a record of overseas remittance, you can print a Copy of Your Payment Order available from the menu below and use it as, for example,... Show Detail
- No：1008
- Displayed Date：2021/09/22 15:58
- Updated DTM：2024/05/08 18:08
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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Can I cancel a domestic transfer (Furikomi) I made?
No, you cannot cancel a transfer which has already been requested and processed. See below. No action required Ex. Incorrect transaction d... Show Detail
- No：2228
- Displayed Date：2024/04/02 10:02
- Updated DTM：2024/04/04 10:20
- Search by narrowing down Category： Domestic Fund Transfer , Domestic Fund Transfers
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I want to check my domestic transfer (Furikomi) history.
You can check the date, beneficiary, and amount of the past domestic transfers (Furikomi) via online banking as shown below. Online banking >... Show Detail
- No：1571
- Displayed Date：2023/03/17 15:25
- Updated DTM：2024/04/04 10:17
- Search by narrowing down Category： Domestic Fund Transfer , Domestic Fund Transfers
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I am unable to sign on to the SMBC Trust Bank app.
Check if you are using the recommended operating environment. If an error message appears, please see here. Unable to sign on to the app wi... Show Detail
- No：1010
- Displayed Date：2021/10/26 06:59
- Updated DTM：2023/12/14 17:02
- Search by narrowing down Category： App
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What is the maximum amount I can send overseas via online banking?
For daily limit and other details on overseas remittance, please see here. Show Detail
- No：1417
- Displayed Date：2022/12/23 10:42
- Updated DTM：2023/06/30 11:51
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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A token is required when you perform certain transactions via online banking.For details on how to use your token in each menu, please see below. [How to ... Show Detail
- No：2233
- Displayed Date：2024/04/02 10:02
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
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Even though I enter an OTP displayed on my token properly, it becomes an error.
Please contact PRESTIA Online Helpdesk. If the clock embedded in the token becomes out of sync with the server, you will see an error message eve... Show Detail
- No：253
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/09/30 14:15
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
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Mobile device registration for online banking "Other Services" failed.
Please check the following You are using a browser listed on system requirements here. Mobile phone OS is the latest version. Authentication u... Show Detail
- No：2372
- Displayed Date：2024/04/24 10:57
- Search by narrowing down Category： Other Services
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