- FAQ by Category > Procedures (Open an Account, Changing Personal Details, etc.) > Changing Personal Details
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FAQ within [ Changing Personal Details ]
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I want to change my registered phone number.
How to change your registered phone number varies depending on your situation. Answer each question on the Various Procedures page to find out the proce... Show Detail
- No：2031
- Displayed Date：2024/01/18 11:15
- Search by narrowing down Category： Change Phone Number
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When are OECD CRS notification forms required?
On January 1, 2017, a partial revision to the Act on Special Provisions, Etc. of the Income Tax Act, the Corporation Tax Act, and the Local Tax Act Inciden... Show Detail
- No：214
- Displayed Date：2022/01/01 00:05
- Updated DTM：2022/03/04 10:33
- Search by narrowing down Category： OECD CRS , Open an Account , Address Change
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I’d like to update my "Status of Residence" and "Period of Stay" (Date of Expiration) ...
Please see below for necessary procedures. For Customers who updated your "Status of Residence" and "Period of Stay (Date of Expiration)" Ple... Show Detail
- No：277
- Displayed Date：2024/11/13 09:00
- Search by narrowing down Category： Notification of Status of Residence / Period of Stay (Date of Expiration) , Notification of Status of Residence / Period of Stay (Date of Expiration)
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What is T-PIN（Telephone Personal Identification Number）?
T-PIN is a PIN used for PRESTIA Phone Banking. It is also necessary for online banking "First Time User Registration" , and in case you forgot you... Show Detail
- No：1698
- Displayed Date：2023/08/08 18:40
- Updated DTM：2023/12/28 11:58
- Search by narrowing down Category： PIN
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I need a copy of bankbook (tsucho).
PRESTIA does not issue a bankbook (tsucho). You can find the following information displayed on Japanese version of PRESTIA Online / PRESTIA Mobile TOP s... Show Detail
- No：1325
- Displayed Date：2022/07/15 09:54
- Search by narrowing down Category： Changing Personal Details , Statement / Bankbook (Tsucho)
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I have not yet registered my seal or signature with your bank. Can I make transaction/s...
For Account Holders with an Account Opening Date on or before December 31, 2021 For all the transaction and service orders via mail, the seal/sign... Show Detail
- No：1077
- Displayed Date：2022/01/04 09:28
- Updated DTM：2023/10/24 14:34
- Search by narrowing down Category： Application forms
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How to change your address varies depending on your situation. Answer each question on Various Procedures page to find the procedure best suits yo... Show Detail
- No：247
- Displayed Date：2020/12/25 22:33
- Updated DTM：2023/10/23 18:00
- Search by narrowing down Category： Address Change
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There are three types of PINs: "Domestic Cash Card PIN" "Debit PIN" and "T-PIN". The procedure varies depending on the type of PIN and the custo... Show Detail
- No：1045
- Displayed Date：2021/11/12 11:14
- Updated DTM：2023/12/28 11:56
- Search by narrowing down Category： PIN , PIN , PIN , Trouble in Use
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What is the jurisdiction of tax residence?
The jurisdiction of tax residence refers to a country or region based on the classifications below. Individual or corporate customers submitting a Sel... Show Detail
- No：215
- Displayed Date：2020/12/25 22:32
- Updated DTM：2022/03/04 10:37
- Search by narrowing down Category： OECD CRS , Open an Account , Address Change
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How can I check my Katakana Name registered?
You can check your Katakana Name on Japanese version of our online banking (SMBC Trust Bank App, PRESTIA Online, PRESTIA Mobile). *Katakana Name is... Show Detail
- No：1252
- Displayed Date：2022/03/25 11:44
- Updated DTM：2024/04/25 17:08
- Search by narrowing down Category： Account Holder's Name
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