We at SMBC Trust Bank are committed to helping foreign nationals with bank accounts and banking services.

In order to continue with this commitment, it is important that we update the residential status of our customers.

Recently, there has been an increase in the number of telephone and banking scams involving the misuse of purchased accounts in which the account holders' "Status of Residence" and "Period of Stay" (Date of Expiration) have become uncertain.

As such, we are asking for our customers' understanding and cooperation in updating the "Status of Residence" and "Period of Stay" (Date of Expiration) to maintain the security of active accounts and to counter any attempt to commit an act of fraud.

Please note that, in accordance with regulatory requirements, if your "Period of Stay (Date of Expiration)" registered with us has expired, restrictions will be placed from the next business day on withdrawal and remittance transactions, as well as on the use of your cash card/GLOBAL PASS (including domestic and international ATM usage, contactless payments and online shopping).

We highly appreciate that you promptly update your "Period of Stay".