The required ID document(s) depends on how you apply.

 Expired documents or those with a different address or name than your application are unacceptable.

1. Apply from smartphone Recommended

ID document
(Need 1 ID)

2. Apply from PC

ID document
(Need 2 IDs)
  • Residence Card 
  • Special Permanent Resident Certificate
  • My number (Individual Number) Card
  • Driver's License (issued in Japan)
  • Health Insurance Eligibility Certificate (issued in Japan)

3. Apply at a branch

ID document
(Bring 1 ID)

 About Residence Card

1. If your remaining "Period of Stay" is less than 3 months

Unfortunately, we cannot proceed with your account opening. Please apply after renewing your residence card.

2. If it has been less than 6months since the date of issue

Submit a supplementary document that confirms you have been in Japan for more than 6 months since your entry.

Supplementary document
(Need 1 item)
  • The previous Residence Card (voided with a hole punched)
  • Driver's License (issued in Japan)
  • Health Insurance Eligibility Certificate (issued in Japan)

3. If you entered Japan less than 6 months ago

Submit a supplementary document which certifies that you are employed by a company located in Japan.

Supplementary document
(Need 1 item)
  • Employee ID
  • Health Insurance Eligibility Certificate
  • A certificate of employment issued by employer (with employer's address and your work start date specified)