Frequently Asked Questions
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Is PIN for Main Card and Family Card the same?
It depends on the type of GLOBAL PASS® PIN. See below for the Family Card PIN settings. Domestic Cash Card PIN(Domestic ATMs, Shopping with J... Show Detail
Can I continue to use the same PIN numbers after I switched from Banking Card to GLOBAL...
The "Domestic Cash Card PIN" is the same, but you need to register a new Debit PIN. Show Detail
What happens if wrong debit PIN is repeatedly entered for GLOBAL PASS®?
If wrong debit pin is entered certain times, the card will be blocked for security and needs to be reissued with a fee. Please visit our branch,... Show Detail
You cannot verify any of your PINs (i.e. Domestic Cash Card PIN, Debit PIN, and T-PIN).If you do not know or remember your PIN, please re-register PIN. Ple... Show Detail
How many PIN numbers will I have if I get GLOBAL PASS®, and what is the difference betw...
You are required to use three different PINs depending on where you use. For details, please see here. Show Detail
How can I change my PIN numbers for GLOBAL PASS®?
There are three types of 4 digit PIN numbers for GLOBAL PASS® depending on the purpose. Select PIN number you would like to change on Various Procedures pa... Show Detail
There are three types of PINs: "Domestic Cash Card PIN" "Debit PIN" and "T-PIN". The procedure varies depending on the type of PIN and the custo... Show Detail
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