Can I make an appointment to come to a branch?

Generally we do not have a reservation policy, however, our branches are currently so busy that some branches do accept reservations for the visit. Plea... Show Detail

Where is a PRESTIA branch near me?

To find information about branch address, business hours, and etc., please see here. Show Detail

What is the ATM operating hours?

The operating hours of ATMs in SMBC Trust Bank branches and Sumitomo Mitsui Banking Corporation ATMs are as follows. SMBC Trust Bank branches ... Show Detail

How much is the domestic ATM fee (withdrawal / deposit)?

The domestic ATM fees using your Cash Card (withdrawal / deposit) are as follows. ATM Transaction fee ATMs installed at SMBC Trust Bank Bran... Show Detail

Can I make a deposit / withdrawal / domestic fund transfer (Furikomi) with coins at ATMs?

For acceptance of coins at ATMs located in PRESTIA and SMBC branches, see below. Available Hours: Weekdays 8:45-18:00 Deposit Domestic Tr... Show Detail

Can I withdraw foreign currency in my account from ATMs?

Domestic ATMNo, you cannot. Only Yen is available. However, USD and EUR can be withdrawn at the branch counter. Foreign currency cash handling fee will b... Show Detail

Is there any deposit limit through ATM?

There is no daily limit for deposit through the ATMs. The limit for each deposit is as follows. SMBC Trust Bank and Sumitomo Mitsui Banking Cor... Show Detail

What are the transaction limits on my Cash Card?

For transaction limits (Limit Control) on your Cash Card, see below. GLOBAL PASS® holder See here for details. Non GLOBAL PASS holde... Show Detail

When will domestic fund transfers by ATM be credited to the payee’s account?

Fund transfers to SMBC Trust BankFunds transferred to the Bank by 2:59 p.m. on weekdays will be processed on the same day.Funds transferred to the Bank... Show Detail

Can I make a deposit at an ATM overseas?

Overseas ATMs are only available for withdrawal. Show Detail