Where can I find the SMBC Trust Bank ATM?

For ATM locations, please refer to "Sumitomo Mitsui Banking Corporation ATMs. ATMs are also available at SMBC Trust Bank branches. Our cash cards can also ... Show Detail

Can I change the branch I opened the account with?

We are sorry, but you cannot change the branch you opened the account with. Show Detail

Can I make an appointment to come to a branch?

Generally we do not have a reservation policy, however, our branches are currently so busy that some branches do accept reservations for the visit. Please c... Show Detail

Where is a PRESTIA branch near me?

To find information about branch address, business hours, and etc., please see here. Show Detail

Can I make a deposit at an ATM overseas?

Overseas ATMs are only available for withdrawal. Show Detail

Do you handle new Yen banknotes?

Please contact PRESTIA Phone Banking for availability. We will confirm with the branch you plan to visit. Branch Hours: Weekdays 9:00-15:00 Con... Show Detail

Can I conduct transactions using a power of attorney?

We request that transactions be made by the account holder. In principle, we do not accept transactions by a power of attorney. A wide range of procedures a... Show Detail

What are your business hours during the year-end and New Year's holidays?

Branches are closed from December 31 to January 3 every year. *Also closed on Saturdays, Sundays and national holidays. Regarding the regulation of trans... Show Detail

What are your business hours during Golden Week and Obon?

We are open as usual during Golden Week and Obon holiday. *Closed on Saturdays, Sundays and national holidays. Show Detail

What is branch business hours?

Our branch business hours and service provided at respective branch are available from here. Please choose the area and branch for details. Show Detail

Is there a parking lot at the branch?

There is no parking lot at our branch. Show Detail