One Time Password (OTP) / Transaction Signing Code | Frequently Asked Questions

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What happens if I press the left-bottom brown button while I enter the wrong Transaction Information Code on the token?

The wrong Transaction Signing Code is generated and an error message is displayed when the wrong Transaction Signing Code ... Show Detail
- No：267
- Displayed Date：2020/12/25 22:33
Can I bring and use a token outside of the country temporarily after receiving in Japan?

We are sorry, but tokens are only intended for use within Japan. We cannot guarantee that tokens will operate correctly if... Show Detail
- No：255
- Displayed Date：2020/12/25 22:33
How to modify when entering a wrong Transaction Information Code?

Each time you press the right-bottom green button, the displayed number will be deleted one by one digit. After deleting, ... Show Detail
- No：266
- Displayed Date：2020/12/25 22:33
Can I have my token sent to an address that is different from my registered home address?

For security reasons, it is not possible to send a token anywhere but to your registered home address within Japan. First of all, you must update your mailin... Show Detail
- No：261
- Displayed Date：2020/12/25 22:33
- Updated DTM：2025/08/14 12:33
Does a Transaction Information have a time limit to enter?

Since a Transaction Information Code is displayed on the PRESTIA Online screen, please enter it while the session is activ... Show Detail
- No：265
- Displayed Date：2020/12/25 22:33

21 - 25 of 25 Results