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FAQ within [ One Time Password (OTP) / Transaction Signing Code / Token ]

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  • How do I apply for a token?

    Token can be applied from online banking. (i.e. cannot be applied by phone or at branches). PRESTIA Online, PRESTIA Mobile Menu > Serivices > One... Show Detail

    • No：259
    • Displayed Date：2020/12/25 22:33
    • Updated DTM：2023/07/31 09:15

  • How do I use my token?

    A token is required when you perform certain transactions via online banking. For details on how to use your token in each menu, please see below. [How to ... Show Detail

    • No：2233
    • Displayed Date：2024/12/16 09:03
    • Updated DTM：2025/10/03 17:46

  • What is token?

    A token is a compact device that generates One Time Passwords (OTP) and Transaction Signing Codes used to verify your identity when you perform c... Show Detail

    • No：2232
    • Displayed Date：2024/04/02 10:02

  • I want to register an overseas payee.

    How to register an overseas payee depends whether your registered mobile phone number starts with 090/080/070 and contracted with a Japanese mobile carrier o... Show Detail

    • No：2045
    • Displayed Date：2024/12/16 09:03
    • Updated DTM：2025/03/12 17:13

  • Nothing appears on my token when I press the button. What would I do?

    If nothing or a combination of alphanumerics appear on your token when pressing "OTP" button, your token may be either malfunctioning or running ou... Show Detail

    • No：956
    • Displayed Date：2021/06/24 10:57
    • Updated DTM：2024/05/23 17:29

21 - 25 of 25 Results

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