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FAQ

FAQ within [ One Time Password (OTP) / Transaction Signing Code / Token ]

21 - 25 of 25 Results

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  • What is token?

    A token is a compact device that generates One Time Passwords (OTP) and Transaction Signing Codes used to verify your identity when you perform c... Show Detail

    • No：2232
    • Displayed Date：2024/04/02 10:02

  • How do I use my token?

    A token is required when you perform certain transactions via online banking. For details on how to use your token in each menu, please see below. [How to ... Show Detail

    • No：2233
    • Displayed Date：2024/12/16 09:03
    • Updated DTM：2025/10/03 17:46

  • What is a Transaction Authenticaion? Why has SMBC Trust Bank introduced the Transaction Authentication?

    As there is the recent news, unauthorized transactions which is called the man-in-the-middle attack have occured in Intern... Show Detail

    • No：252
    • Displayed Date：2020/12/25 22:33

  • My token is lost, stolen or broken.

    Broken (Damaged) Please apply for Replacement Token via PRESTIA Online / PRESTIA Mobile. The token you have with you will be deactivated once you apply for... Show Detail

    • No：263
    • Displayed Date：2020/12/25 22:33
    • Updated DTM：2026/04/27 15:58

  • I want to register an overseas payee.

    How to register an overseas payee depends whether your registered mobile phone number starts with 090/080/070 and contracted with a Japanese mobile carrier o... Show Detail

    • No：2045
    • Displayed Date：2024/12/16 09:03
    • Updated DTM：2025/03/12 17:13

21 - 25 of 25 Results

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