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I want to make an overseas remittance to a registered payee with a purpose other than "...

If you are to make a remittance with a purpose other than "Registered Purpose of Remittance" via online banking, you need to separately register th... Show Detail
- No：2564
- Displayed Date：2024/12/16 09:03
- Updated DTM：2025/01/15 11:38
- Search by narrowing down Category： Overseas Remittance
I can't select Purpose of this Remittance on Overseas Remittance via online banking.

As part of our initiatives to combat money laundering and terrorist financing, since the middle of March 2024, we register the purpose of remittanc... Show Detail
- No：2562
- Displayed Date：2024/08/16 09:29
- Updated DTM：2025/01/15 11:33
- Search by narrowing down Category： Overseas Remittance
I want to delete an overseas payee.

For how to delete an overseas payee, see the Various Procedures page for details. Show Detail
- No：2047
- Displayed Date：2024/01/18 11:16
- Search by narrowing down Category： Overseas Remittance , One Time Password (OTP) / Transaction Signing Code / Token , Overseas Remittance / Domestic Remittance in Foreign Currency
I'm having trouble with online banking.

When you are having trouble with Sign On or online banking in general, see Help. Help is available from ? logo both before and after Sign On. PRESTIA O... Show Detail
- No：1362
- Displayed Date：2022/10/13 14:32
- Search by narrowing down Category： Service
I applied for a token, but was unable to receive it because it was sent by registered m...

Tokens are sent by registered mail for security reasons, and will be returned to SMBC Trust Bank if they are not received during the Post Office's ... Show Detail
- No：262
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/01/13 19:40
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
Is it possible to request a token on behalf of a family member (or friend) with an SMBC...

Applications must be made by the account holders themselves. We apologize for inconvenience, but applications made on beha... Show Detail
- No：258
- Displayed Date：2020/12/25 22:33
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
【Online banking "Other Services"】Do I receive any notification when I need to make any ...

We will notify you by sending an Email to your registered Email address. (Subject: 【SMBC Trust Bank】Request for Confirmation of Appl... Show Detail
- No：3001
- Displayed Date：2024/12/25 10:35
- Search by narrowing down Category： About "Other Services" Menu
Can I transfer funds between Savings and PRESTIA MultiMoney Savings Deposit?

Transfers within your account in same currencies are available from the menu below. PRESTIA Online, PRESTIA MobileSign On > Transfers > Transfers ... Show Detail
- No：2237
- Displayed Date：2024/04/02 10:03
- Search by narrowing down Category： Transfers Within My Accounts (Same Currencies)
I want to delete a domestic payee.

For how to delete a domestic payee, see the Various Procedures page for details. Show Detail
- No：2036
- Displayed Date：2024/01/18 11:15
- Updated DTM：2024/04/04 10:19
- Search by narrowing down Category： Domestic Fund Transfer , Domestic Fund Transfers
Is there anything I need to do when switching to a different smart phone for using the ...

When switching to a new mobile device, you do not have to do anything in advance on the SMBC Trust Bank app. If you intend to use biometric au... Show Detail
- No：1013
- Displayed Date：2021/10/26 07:00
- Search by narrowing down Category： App

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