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FAQ within [ Internet Banking ]

61 - 70 of 88 Results

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I want to start Foreign Currency Deposit Service.

You can apply for Foreign Currency Deposit Service via online banking 24h/365d. Online banking "Buy / Sell FX, Foreign Currency Deposit S... Show Detail
- No：1338
- Displayed Date：2022/07/15 09:55
- Updated DTM：2023/10/24 14:44
- Search by narrowing down Category： Service , Foreign Currency Deposit
I want to cancel foreign currency deposit.

To sell foreign currency, see below. Foreign Currency Savings Deposit You can sell foreign currency via online banking. "Buy / Sell FX, Fore... Show Detail
- No：1569
- Displayed Date：2023/03/17 15:24
- Updated DTM：2024/04/04 10:45
- Search by narrowing down Category： Service , Foreign Currency Deposit , Foreign Currency Time Deposit
【Online banking "Other Services"】I cannot complete the authentication to submit an appl...

If your smartphone does not respond after pressing the "Authentication" button to submit an application with no error, please see below. Causes and Solution... Show Detail
- No：2999
- Displayed Date：2024/12/25 10:35
- Updated DTM：2025/03/25 16:08
- Search by narrowing down Category： Help
I need a record of overseas remittance.

When you need a record of overseas remittance, you can print a Copy of Your Payment Order available from the menu below and use it as, for example, "Document... Show Detail
- No：1008
- Displayed Date：2021/09/22 15:58
- Updated DTM：2025/03/12 17:00
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency , Send or Receive Money
I am unable to sign on to the SMBC Trust Bank app.

Check if you are using the recommended operating environment. If an error message appears, please see here. Unable to sign on to the app wi... Show Detail
- No：1010
- Displayed Date：2021/10/26 06:59
- Updated DTM：2024/11/18 18:38
- Search by narrowing down Category： App
What is the difference between GLOBAL PASS Member's Website and online banking?

For the difference between GLOBAL PASS Member's Website and online banking, see below. GLOBAL PASS Member's Website View transaction deta... Show Detail
- No：1843
- Displayed Date：2023/11/02 11:29
- Updated DTM：2025/01/15 11:40
- Search by narrowing down Category： User ID / Password , Service , GLOBAL PASS Member's Website
【Online banking "Other Services"】An error occurred during authentication to submit the ...

Please check the following. Causes and Solutions Causes Solutions Biometric or password authentication failures Please register your smartphone with... Show Detail
- No：2371
- Displayed Date：2024/04/24 10:57
- Updated DTM：2025/03/25 16:05
- Search by narrowing down Category： Help
How do I buy / sell foreign currency within my account?

Foreign currency transactions can be made on Online banking. You can make transactions from the "Buy / Sell FX, Foreign Currency Deposit Service... Show Detail
- No：1190
- Displayed Date：2022/03/15 17:05
- Search by narrowing down Category： Service , Foreign Currency Deposit
What is the maximum amount I can send overseas via online banking?

For daily limit and other details on overseas remittance, please see here. Show Detail
- No：1417
- Displayed Date：2022/12/23 10:42
- Updated DTM：2025/03/12 11:56
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency , Send or Receive Money
What is token?

A token is a compact device that generates One Time Passwords (OTP) and Transaction Signing Codes used to verify your identity when you perform c... Show Detail
- No：2232
- Displayed Date：2024/04/02 10:02
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token

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