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FAQ within [ Open an Account ]
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I ran out of time while trying to open an account via the Internet.
You can resume your application by logging in from here. The information you entered will automatically be saved when you proceed to the next scre... Show Detail
- No：1042
- Displayed Date：2021/11/12 11:15
- Updated DTM：2024/08/16 18:44
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I want to open an account via Internet with 1 ID and Selfie, but I keep getting errors ...
Due to the brightness of the room or your network condition, your ID and selfie verification may not be completed. Please try the following. When ... Show Detail
- No：243
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/05/30 11:19
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When do you send GLOBAL PASS® after opening an account via Internet?
GLOBAL PASS is usually sent out in one week from the account open date. GLOBAL PASS is sent from our vendor VJA as a Japan Post simplified registered mail... Show Detail
- No：1631
- Displayed Date：2023/06/09 09:40
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How long does it take to open an account via Internet?
It usually takes 1 to 2 weeks. We send you an E-mail to notify that the account is open. Application requires modificationsWe also send an E-mai... Show Detail
- No：1630
- Displayed Date：2023/06/09 09:40
- Updated DTM：2024/02/22 11:33
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Do you issue a bankbook (tsucho)?
PRESTIA does not issue a bankbook (tsucho). E-statements, which show balance summary and transaction details, are available to view, save or print... Show Detail
- No：1323
- Displayed Date：2023/10/03 00:00
- Updated DTM：2024/02/27 17:32
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To open an account, is there any fee or the minimum deposit amount?
No. There is no fee or the minimum deposit amount required to open an account. We withdraw a monthly account maintenance fee, but it is waived i... Show Detail
- No：1632
- Displayed Date：2023/06/09 09:41
- Updated DTM：2024/07/26 16:42
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How do I check the status of my bank account application via Internet?
You can check your application status by logging in from here. Show Detail
- No：1601
- Displayed Date：2023/03/23 10:31
- Updated DTM：2024/08/16 18:45
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How can I check my Yen Savings Account number?
Please check your Yen Savings Account number with one of the following. GLOBAL PASS® Online Banking APP GLOBAL PASS *If you ... Show Detail
- No：1628
- Displayed Date：2023/06/09 09:40
- Updated DTM：2024/07/17 16:30
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What is the difference between Yen Savings account and PRESTIA MultiMoney Yen Savings D...
Yen Savings account is for basic transactions, such as cash deposits and withdrawals, checking your balance with Cash Card or GLOBALL PASS®.Yen Sav... Show Detail
- No：961
- Displayed Date：2021/06/24 11:00
- Updated DTM：2023/10/18 12:09
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I live overseas. Can I open an account with SMBC Trust Bank?
No. Those who do not live in Japan cannot open an account with us because SMBC Trust Bank accounts are for individual customers who have resident registra... Show Detail
- No：2708
- Displayed Date：2024/09/12 09:46
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