I want to open an account.

You can open an account via Internet (smartphone, PC or tablet). Please start your application process from here. Show Detail

How long does it take to open an account via Internet?

It usually takes 1 to 2 weeks. We send you an E-mail to notify that the account is open. Application requires modificationsWe also send an E-mai... Show Detail

I ran out of time while trying to open an account via the Internet.

You can resume your application by logging in from here. The information you entered will automatically be saved when you proceed to the next scre... Show Detail

What are the tips for taking the photos of my ID and my selfie?

Refer to the followings: Place your identification document and the smartphone monitor in parallel. Shoot on a dark background. Shoot in a p... Show Detail

I want to open an account via Internet with 1 ID and Selfie, but I keep getting errors ...

Due to the brightness of the room or your network condition, your ID and selfie verification may not be completed. Please try the following. When ... Show Detail

When do you send GLOBAL PASS® after opening an account via Internet?

GLOBAL PASS is usually sent out in one week from the account open date. GLOBAL PASS is sent from our vendor VJA as a Japan Post simplified registered mail... Show Detail