Frequently Asked Questions
How do I check the status of my bank account application via Internet?
You can check your application status by logging in from here. Show Detail
Can I open a corporate account?
We open corporate accounts for customers seeking asset management, based on account usage plans and business descriptions. Note that we do not o... Show Detail
When are OECD CRS notification forms required?
On January 1, 2017, a partial revision to the Act on Special Provisions, Etc. of the Income Tax Act, the Corporation Tax Act, and the Local Tax Act Inciden... Show Detail
How does PRESTIA account work?
Watch video to find out how PRESTIA account works. *When you cannot turn the speaker on, see Using Your Accounts. Show Detail
Unfortunately, you cannot open a JOINT ACCOUNT with us. Show Detail
What are the requirements to open an account via Internet?
To open an account via Internet, you need a domestic SMS enabled mobile phone and an e-mail address. Also, you need to meet the following general c... Show Detail
To open an account, is there any fee or the minimum deposit amount?
No. There is no fee or the minimum deposit amount required to open an account. We withdraw a monthly account maintenance fee, but it is waived i... Show Detail
We do not accept multiple accounts. If you already have an account with us, please use your existing account. Show Detail
Do you issue a bankbook (tsucho)?
PRESTIA does not issue a bankbook (tsucho). E-statements, which show balance summary and transaction details, are available to view, save or print... Show Detail
I live overseas. Can I open an account with SMBC Trust Bank?
No. Those who do not live in Japan cannot open an account with us because SMBC Trust Bank accounts are for individual customers who have resident registra... Show Detail
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