Frequently Asked Questions
What are the requirements to open an account via Internet?
To open an account via Internet, you need a domestic SMS enabled mobile phone and an e-mail address. Also, you need to meet the following general c... Show Detail
Unfortunately, you cannot open a JOINT ACCOUNT with us. Show Detail
How does PRESTIA account work?
Watch video to find out how PRESTIA account works. *When you cannot turn the speaker on, see Using Your Accounts. Show Detail
When are OECD CRS notification forms required?
On January 1, 2017, a partial revision to the Act on Special Provisions, Etc. of the Income Tax Act, the Corporation Tax Act, and the Local Tax Act Inciden... Show Detail
Can I open a corporate account?
We open corporate accounts for customers seeking asset management, based on account usage plans and business descriptions. Note that we do not o... Show Detail
How do I check the status of my bank account application via Internet?
You can check your application status by logging in from here. Show Detail
I just received GLOBAL PASS®. Do I need to do anything before using it?
Please follow the steps here before using your GLOBAL PASS. Show Detail
How can I check my Yen Savings Account number?
Please check your Yen Savings Account number with one of the following. GLOBAL PASS® Online Banking APP GLOBAL PASS *If you ... Show Detail
Unfortunately, you cannot open a NISA account with us. Show Detail
What is the difference between Yen Savings account and PRESTIA MultiMoney Yen Savings D...
Yen Savings account is for basic transactions, such as cash deposits and withdrawals, checking your balance with Cash Card or GLOBALL PASS®.Yen Sav... Show Detail
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