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FAQ within [ Open an Account ]
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When do you send GLOBAL PASS® after opening an account via Internet?
GLOBAL PASS is usually sent out in one week from the account open date. GLOBAL PASS is sent from our vendor VJA as a Japan Post simplified registered mail... Show Detail
- No：1631
- Displayed Date：2023/06/09 09:40
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I want to open an account via Internet with 1 ID and Selfie, but I keep getting errors ...
Due to the brightness of the room or your network condition, your ID and selfie verification may not be completed. Please try the following. When ... Show Detail
- No：243
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/05/30 11:19
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What are the tips for taking the photos of my ID and my selfie?
Refer to the followings: Place your identification document and the smartphone monitor in parallel. Shoot on a dark background. Shoot in a p... Show Detail
- No：244
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/04/25 17:29
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I ran out of time while trying to open an account via the Internet.
You can resume your application by logging in from here. The information you entered will automatically be saved when you proceed to the next scre... Show Detail
- No：1042
- Displayed Date：2021/11/12 11:15
- Updated DTM：2024/08/16 18:44
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How long does it take to open an account via Internet?
It usually takes 1 to 2 weeks. We send you an E-mail to notify that the account is open. Application requires modificationsWe also send an E-mai... Show Detail
- No：1630
- Displayed Date：2023/06/09 09:40
- Updated DTM：2024/02/22 11:33
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You can open an account via Internet (smartphone, PC or tablet). Please start your application process from here. Show Detail
- No：1690
- Displayed Date：2023/08/08 18:41
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I live overseas. Can I open an account with SMBC Trust Bank?
No. Those who do not live in Japan cannot open an account with us because SMBC Trust Bank accounts are for individual customers who have resident registra... Show Detail
- No：2708
- Displayed Date：2024/09/12 09:46
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Do you issue a bankbook (tsucho)?
PRESTIA does not issue a bankbook (tsucho). E-statements, which show balance summary and transaction details, are available to view, save or print... Show Detail
- No：1323
- Displayed Date：2023/10/03 00:00
- Updated DTM：2024/02/27 17:32
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We do not accept multiple accounts. If you already have an account with us, please use your existing account. Show Detail
- No：2409
- Displayed Date：2024/05/27 10:11
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To open an account, is there any fee or the minimum deposit amount?
No. There is no fee or the minimum deposit amount required to open an account. We withdraw a monthly account maintenance fee, but it is waived i... Show Detail
- No：1632
- Displayed Date：2023/06/09 09:41
- Updated DTM：2024/07/26 16:42
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