While using GLOBAL PASS® for ATM withdrawal or shopping, can I make the settlement from...

PRESTIA MultiMoney Yen Savings Deposit account cannot be used. The settlement from Yen is available from Yen Savings account only. Show Detail

If I cancel GLOBAL PASS® or ANA MILEAGE CLUB GLOBAL PASS, what will happen to the total...

GLOBAL PASS Holder If you cancel GLOBAL PASS as well as its settling account, the total cashback amount (planned deposit amount) shall be null and void. If... Show Detail

If I go to a branch to apply for a cash card, can I get it on the same day?

The same day banking card issuance at our branches ended on September 30 in 2019. Show Detail

Can I make an installment payment with GLOBAL PASS®?

No. You cannot make an installment payment with GLOBAL PASS. Show Detail

Can I continue to use the ANA Mileage Club membership number I already have after I get...

When your ANA MILEAGE CLUB GLOBAL PASS is issued, you will receive a ANA Mileage Club membership number. If you input your current ANA Mileage Club membershi... Show Detail

Why is a transaction shown "Not Fixed" on GLOBAL PASS Member's Website?

When you withdraw cash at overseas ATMs or shop at Visa/iD merchants, the transaction will be displayed on GLOBAL PASS Member's Website Account Activities. ... Show Detail

Is it possible to use my U.S. Dollar Savings Account as my GLOBAL PASS® settlement acco...

No, you cannot use your U.S. Dollar Savings Account. The US Dollar settlement account is PRESTIA MultiMoney Foreign Currency Savings Deposit when you use GL... Show Detail

What kind of insurance does GLOBAL PASS® cover?

We offer "Shopping Protection Insurance (Floater Insurance)" which compensates for damages or thefts of the products purchased with GLOBAL PASS. Please see ... Show Detail

Can I register GLOBAL PASS® as a payment method on shopping sites / APPs?

Yes. GLOBAL PASS is accepted at various online shopping sites and apps. For the details, please see here. Show Detail

Why is ANA Number on ANA MILEAGE CLUB GLOBAL PASS different from ANA Number provided wh...

A new ANA Number is issued for ANA Mileage Club member who already has an existing ANA Number. By providing your ANA Number when you apply for GLOBAL PASS, t... Show Detail