Frequently Asked Questions
Can I apply for a loan regarding purchase contracts in which the transfer of ownership ...
We do not accept loan applications for property purchases based on contracts that partially omit the registration of the transfer of ownership (so-... Show Detail
Can I apply for a loan if the property which I plan to purchase does not meet the Build...
We do not accept loan applications for the purchase of properties that do not meet the Building Standard Law. However, for existing non-conforming ... Show Detail
What is the contact information regarding loans?
The contact information differs depending on the nature of your inquiry. For details, please refer to "contact information" under "Loans" on Inquir... Show Detail
When will the certificate of year-end loan balance be issued? How can I reissue it?
The "Certificate of the year-end balance of the loan for the housing acquisition" for housing loan will be issued and mailed by post based on the f... Show Detail
Is it possible to add the income which I receive in overseas?
The bank can only see the income which customers receive in Japan in principle. For more details, please feel free to contact the number below. ... Show Detail
What is PRESTIA MultiMoney Credit ?
For the details of PRESTIA MultiMoney Credit (Overdraft secured by deposit), please refer to the page here. Customers who apply for PRESTIA MultiMoney Cre... Show Detail
When will the loan repayment schedule be issued? How can I reissue it?
The "Loan repayment schedule" will be issued and mailed by post based on the following schedule. For new borrowings, it will be issued on the next... Show Detail
What is Group Credit Life Insurance? What are the procedures to be followed in the even...
Details for Group Credit Life Insurance, please see here. Please contact the bank as soon as possible in case of insurance payment event arises ... Show Detail
I want to pay back PRESTIA MultiMoney Credit.
You can repay PRESTIA MultiMoney Credit via online banking. PRESTIA Online / PRESTIA Mobile Menu > Loans > PRESTIA MultiMoney Credit PR... Show Detail
I have been transferred from overseas to Japan. Is there any requirements for loan?
Regardless of where you work, there will be a credit review confirming your seeable future stay in Japan and stable employment situation. For more ... Show Detail
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