Frequently Asked Questions
I want to delete / stop a Fixed Amount Automatic Remittance.
For how to delete / stop a Fixed Amount Automatic Remittance, see the Various Procedures page for details. Show Detail
I want to delete a domestic payee.
For how to delete a domestic payee, see the Various Procedures page for details. Show Detail
Where can I check my overseas remittance history?
You can check history of overseas remittance you made from your PRESTIA account via online banking. PRESTIA Online, PRESTIA Mobile Sign On > ... Show Detail
I want to delete an overseas payee.
For how to delete an overseas payee, see the Various Procedures page for details. Show Detail
There is no appropriate purpose of remittance / purpose remittance code. (register over...
If you do not find an appropriate Purpose of Remittance or Remittance Purpose Code when you are trying to register an overseas payee, you can't register th... Show Detail
Do I get any notification when I receive overseas remittance?
When overseas remittance (including domestic transfer in foreign currency) is deposited into your account, we send "Arrival Notice" in a sealed pos... Show Detail
Can I make an overseas remittance via online banking?
Yes. You need to register a payee in advance. For how to register an overseas payee, see the Various Procedures page for details. Show Detail
Can I send foreign currency to another PRESTIA account?
Yes. Foreign currency can be sent to another PRESTIA account via online banking or PRESTIA Phone Banking.*1 Note that you need to preregister the account b... Show Detail
I want to register a domestic payee.
How to register a domestic payee varies depending on your situation. Answer each question on the Various Procedures page to find out the procedu... Show Detail
I want to apply for a Fixed Amount Automatic Remittance (Domestic Transfer).
For how to apply for a Fixed Amount Automatic Remittance (Domestic Transfer), see the Various Procedures page for details. Show Detail
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