FAQ
I want to delete / stop a Fixed Amount Automatic Remittance.
For how to delete / stop a Fixed Amount Automatic Remittance, see the Various Procedures page for details. Show Detail
I want to apply for a Fixed Amount Automatic Remittance (Domestic Transfer).
For how to apply for a Fixed Amount Automatic Remittance (Domestic Transfer), see the Various Procedures page for details. Show Detail
Can I send foreign currency to another PRESTIA account?
Yes. Foreign currency can be sent to another PRESTIA account via online banking or PRESTIA Phone Banking.*1 Note that you need to preregister the account bef... Show Detail
Do I receive a notification when an overseas remittance is credited into my deposit account?
When an overseas remittance (including a domestic transfer in a foreign currency) is deposited into your account, we send an "Arrival Notice", a sealed post ... Show Detail
Can I make an overseas remittance?
Yes. For how to make an overseas remittance, see the Various Procedures page for details. Making remittances to the same payee in the future? By registeri... Show Detail
Can I make an overseas remittance via online banking?
Yes. You need to register a payee in advance. For how to register an overseas payee, see the Various Procedures page for details. Show Detail
I want to delete a domestic payee.
For how to delete a domestic payee, see the Various Procedures page for details. Show Detail
I want to delete an overseas payee.
For how to delete an overseas payee, see the Various Procedures page for details. Show Detail
Can I specify the date for a domestic fund transfer?
No. Unfortunately, you cannot specify the date for a domestic fund transfer. We do offer a service which automatically remits the same amount on the same da... Show Detail
Where can I check my overseas remittance history?
You can check history of overseas remittance you made from your PRESTIA account via online banking. PRESTIA Online, PRESTIA Mobile Sign On > Transfers &... Show Detail
There is no appropriate purpose of remittance / purpose remittance code. (register overseas payee)
If you do not find an appropriate Purpose of Remittance or Remittance Purpose Code when you are trying to register an overseas payee, you can't reg... Show Detail
Can I transfer foreign currency to another bank in Japan?
Yes. Foreign currency can be sent to another bank (including securities firms) by postal mail in Japan. Please ask the beneficiary or the receiving bank whi... Show Detail
What is the fee for a domestic fund transfer in yen?
Fees for transfers within SMBC Trust Bank and fund transfers to other banks via Zengin vary depending on the transaction type and your account status. See S... Show Detail
What is a Fixed Amount Automatic Remittance? (domestic transfer)
A Fixed Amount Automatic Remittance (domestic transfer) is a service which automatically transfers a fixed amount from your designated yen deposit account to... Show Detail
I want to register a domestic payee.
How to register a domestic payee varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best suit... Show Detail
What is the maximum amount I can send overseas via online banking?
For daily limit and other details on overseas remittance, please see here. Show Detail
I need a record of overseas remittance.
When you need a record of overseas remittance, you can print a Copy of Your Payment Order available from the menu below and use it as, for example, "Document... Show Detail
I am non-resident. How do I make a domestic transfer (Furikomi)?
In accordance with Foreign Exchange and Foreign Trade Act Article 17, a non-resident customer cannot make a domestic fund transfer (unregistered payee) using... Show Detail
Is there a fee for receiving a foreign currency transfer?
We do not charge a handling fee for deposit. However, the intermediary bank may charge a fee before the funds arrive. Show Detail
I want to register an overseas payee.
How to register an overseas payee depends whether your registered mobile phone number starts with 090/080/070 and contracted with a Japanese mobile carrier o... Show Detail
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