Where can I find my PRESTIA MultiMoney Account Number?

PRESTIA MultiMoney Account Number (the same 8 digit number for Yen and foreign currency) is on "Balance Summary". Online banking > Accounts > Balance ... Show Detail

Can I close my account online?

Yes. Please see here for the procedure. Show Detail

How do I check my balance?

You can check your balance via Online banking or Automated Voice Guidance. Online bankingSign On to Online banking. Sign On to Online banking. Go to Menu:... Show Detail

What can I do on Online banking? （PRESTIA Online / PRESTIA Mobile / App）

You can view your balance, transaction history and e-statement, as well as make domestic transfer / overseas remittance and other transactions. See below for... Show Detail

I want to check transaction records.

You can check for a maximum of the past 6 years of e-statements via online banking. You can check for a maximum of the past 6 years of e-stateme... Show Detail

How can I start foreign currency deposit?

You can start foreign currency deposit via online banking. Sign On Sign On Application for PRESTIA MultiMoney Foreign Currency Savings Dep... Show Detail

What is the difference between GLOBAL PASS Member's Website and online banking?

For the difference between GLOBAL PASS Member's Website and online banking, see below. GLOBAL PASS Member's Website View transaction deta... Show Detail

I can't proceed with "Input Your Phone Number" on the GLOBAL PASS Member's Website User ID registration.

Input your phone number which you have registered with us to create User ID for the GLOBAL PASS Member's Website. Check your registered Mobile Phone Number ... Show Detail

I want to cancel foreign currency deposit.

To sell foreign currency, see below. Foreign Currency Savings Deposit You can sell foreign currency via online banking. "Buy / Sell FX, Fore... Show Detail

What are Cross Currency Transactions?

Cross Currency Transactions let you convert a foreign currency into another foreign currency. See here for details. Show Detail

I want to start Foreign Currency Deposit Service.

You can apply for Foreign Currency Deposit Service via online banking 24h/365d. Online banking "Buy / Sell FX, Foreign Currency Deposit S... Show Detail

How do I buy / sell foreign currency within my account?

Foreign currency transactions can be made on Online banking. You can make transactions from the "Buy / Sell FX, Foreign Currency Deposit Service... Show Detail

I want to stop receiving statements by post and switch to e-statements.

Sign on to online banking or App to unsubscribe statements. PRESTIA Online, PRESTIA Mobile Menu > Accounts > Statement/Torihikizandaka-... Show Detail

Can I check the current foreign currency exchange rate?

Foreign currency rates are available here. Historical exchange rates are not available. Show Detail

What is Personal Profiling?

Personal Profiling is required before the purchase of products including foreign currency time deposit, structured deposit and specified insurance ... Show Detail

I want to make Cross Currency Transactions.

You can make Cross Currency Transactions via online banking. Buy / Sell FX, Foreign Currency Deposit Service, Order Watch > Cross Currency Tran... Show Detail

I'm having trouble with online banking.

When you are having trouble with Sign On or online banking in general, see Help. Help is available from ? logo both before and after Sign On. PRESTIA Onlin... Show Detail

Do you have an App?

Yes. Please download from SMBC Trust Bank App. Show Detail