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FAQ within [ One Time Password (OTP) / Transaction Signing Code / Token ]
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How to modify when entering a wrong Transaction Information Code?
Each time you press the right-bottom green button, the displayed number will be deleted one by one digit. After deleting, ... Show Detail
- No：266
- Displayed Date：2020/12/25 22:33
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I applied for a token, but was unable to receive it because it was sent by registered m...
Tokens are sent by registered mail for security reasons, and will be returned to SMBC Trust Bank if they are not received during the Post Office's ... Show Detail
- No：262
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/01/13 19:40
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Is it possible to request a token on behalf of a family member (or friend) with an SMBC...
Applications must be made by the account holders themselves. We apologize for inconvenience, but applications made on beha... Show Detail
- No：258
- Displayed Date：2020/12/25 22:33
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What is a Transaction Authenticaion? Why has SMBC Trust Bank introduced the Transaction...
As there is the recent news, unauthorized transactions which is called the man-in-the-middle attack have occured in Intern... Show Detail
- No：252
- Displayed Date：2020/12/25 22:33
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Why has SMBC Trust Bank introduced a token-based OTP Service?
SMBC Trust Bank has introduced the token-based OTP service to increase the security of our customer's online transactions.... Show Detail
- No：251
- Displayed Date：2020/12/25 22:33
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