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FAQ within [ GLOBAL PASS® ]
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I received an Alert Email, but I didn't use GLOBAL PASS®.
Please confirm the transaction details of the Email you received on GLOBAL PASS Member's Website. When you recognize the shop name on Transaction ... Show Detail
- No：1207
- Displayed Date：2022/03/23 15:25
- Updated DTM：2023/03/08 12:00
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Trouble in Use
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What should I do after I receive a replacement card for my GLOBAL PASS®?
You need to sign your name on the back of the card and update your card information for the services for which you use GLOBAL PASS for payment.For details,... Show Detail
- No：2220
- Displayed Date：2024/04/01 09:29
- Search by narrowing down Category： Expiration Date
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My GLOBAL PASS®'s expiration date is approaching. When will I receive a replacement card?
We send a replacement card two months prior to the expiration date at the beginning of a month so that you can receive it before the expiration date. For d... Show Detail
- No：2215
- Displayed Date：2024/04/01 09:28
- Search by narrowing down Category： Expiration Date
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I want to change my GAIKA FULL BACK setting.
You can turn GAIKA FULL BACK on or off via online banking. PRESTIA Online, PRESTIA Mobile Menu > Services > GLOBAL PASS(Multi Currencie... Show Detail
- No：2015
- Displayed Date：2023/12/27 14:22
- Updated DTM：2024/03/08 16:32
- Search by narrowing down Category： GAIKA FULL BACK
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Is there a limit to the number of miles that can be accrued depending on the amount of ...
There is no maximum limit. Miles benefits will be provided based on yearly increase in the foreign currency deposit of the Total Average Monthly Re... Show Detail
- No：225
- Displayed Date：2020/12/25 22:32
- Updated DTM：2021/01/08 17:24
- Search by narrowing down Category： ANA MILEAGE CLUB GLOBAL PASS
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I want to receive my GLOBAL PASS® replacement card earlier than scheduled.
Please perform required reissuance procedures three to six months prior to the month in which your GLOBAL PASS expires. For details, please check ... Show Detail
- No：2217
- Displayed Date：2024/04/01 09:28
- Search by narrowing down Category： Expiration Date
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When I start using my GLOBAL PASS® replacement card, do I need to reregister for GLOBAL...
No.Please check here for procedures you are required to perform after you receive a replacement card. Show Detail
- No：2216
- Displayed Date：2024/04/01 09:28
- Search by narrowing down Category： Expiration Date
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My GLOBAL PASS® has expired, but I haven't received a replacement card yet.
Usually, we send a replacement card two months prior to the expiration date at the beginning of a month.If you do not receive a replacement card past the e... Show Detail
- No：2213
- Displayed Date：2024/04/01 09:27
- Search by narrowing down Category： Expiration Date
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GLOBAL PASS is a cash card with multi currency Visa debit function which can be used at Visa/iD merchants or domestic/overseas ATMs. You can pay or withdr... Show Detail
- No：1434
- Displayed Date：2022/12/13 09:53
- Search by narrowing down Category： Use of GLOBAL PASS®
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Why do I not receive benefits even I used my GLOBAL PASS® overseas?
GLOBAL PASS Eligible transactions are shopping overseas, including online shopping. However, Account Funding Transaction (AFT*) and Origina... Show Detail
- No：1489
- Displayed Date：2023/01/27 09:44
- Updated DTM：2024/02/26 16:21
- Search by narrowing down Category： Trouble in Use
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