Frequently Asked Questions
Can I have a balance certificate issued?
Yes. To request a balance certificate, please contact PRESTIA Phone Banking at the bottom of this page. Contents of Balance Certificate: Bank... Show Detail
What is the required fee regarding loan?
Loan contract fees Revenue stamp duty (No need to pay stamp duty when you choose digital contracting.) Mortgage registration fee Collateral ... Show Detail
What is the requirements for non-Japanese national loan applicants?
Please see the following for some of the major requirements for non-Japanese national loan applicants: Japan residency except short-term visa ... Show Detail
Can I deposit or cash a foreign check at SMBC Trust Bank?
An account holder with SMBC Trust Bank can deposit a foreign check. Please bring your check to our branch. We need to verify your check to see if w... Show Detail
What information is required to receive foreign currency transfers?
The following information is required to receive foreign currency transfers (overseas remittances, domestic foreign currency remittances, as well a... Show Detail
I am planning to relocate. Can you send me my GLOBAL PASS® with new expiry date to my n...
Yes, we can, but you must complete the address change procedure at least 3 months prior to the expiration date. For details, please check here. ... Show Detail
What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
Our SWIFT (BIC) Code is SMTCJPJT. *A SWIFT Code consists of eight digits or letters. Please add "XXX" at the end if asked for an eleven digit ... Show Detail
What is Visa Secure (former name: Verified by Visa)?
Visa Secure protects your transactions from unauthorized use by a third party. It becomes active after registration for GLOBAL PASS Member's Website is co... Show Detail
I am non-resident. How do I make a domestic transfer (Furikomi)?
In accordance with Foreign Exchange and Foreign Trade Act Article 17, a non-resident customer cannot make a domestic fund transfer (unregistered pa... Show Detail
How do I update my E-mail Address registered with PRESTIA?
There are several types of E-mails sent from PRESTIA, and you can update your E-mail Address as follows. On Online banking PRESTIA Alert Se... Show Detail
211-220 of Total 221