If you have any concerns about unauthorized use, please deactivate your card immediately.
You can deactivate your card via GLOBAL PASS Member's Website .
Menu > Manage Services > Change Card Status
Please check the details of your transaction(s) on GLOBAL PASS Member's Website.
Menu > Account Activities
If you do not recognize the transaction(s), which may be fraudulent, please contact Emergency contact number immediately.
Contact Us
Emergency contact number for lost / stolen Cash Cards
046-401-2126(In Japan/charges apply)
81-46-401-2126(From overseas/charges apply)