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- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
- What information is required to receive foreign currency transfers?
- What is the requirements for non-Japanese national loan applicants?
- I want to confirm the Kana name of the branch.
FAQ within [ Products and Services ]
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Personal Profiling is required before the purchase of products including foreign currency time deposit, structured deposit and specified insurance ... Show Detail
- No：1082
- Displayed Date：2021/12/21 17:02
- Search by narrowing down Category： Service , Personal Profiling
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If I cancel GLOBAL PASS® or ANA MILEAGE CLUB GLOBAL PASS, what will happen to the total...
GLOBAL PASS Holder If you cancel GLOBAL PASS as well as its settling account, the total cashback amount (planned deposit amount) shall be null a... Show Detail
- No：217
- Displayed Date：2021/04/16 09:30
- Search by narrowing down Category： Others , ANA MILEAGE CLUB GLOBAL PASS
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Is PIN for Main Card and Family Card the same?
It depends on the type of GLOBAL PASS® PIN. See below for the Family Card PIN settings. Domestic Cash Card PIN(Domestic ATMs, Shopping with J... Show Detail
- No：2711
- Displayed Date：2024/09/12 09:47
- Search by narrowing down Category： PIN
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What should I do after I receive my GLOBAL PASS® with new expiry date?
You need to sign your name on the back of the card and update your card information for the services for which you use GLOBAL PASS for payment. For det... Show Detail
- No：2220
- Displayed Date：2024/04/01 09:29
- Updated DTM：2024/08/05 09:38
- Search by narrowing down Category： Expiration Date
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I want to delete a domestic payee.
For how to delete a domestic payee, see the Various Procedures page for details. Show Detail
- No：2036
- Displayed Date：2024/01/18 11:15
- Updated DTM：2024/04/04 10:19
- Search by narrowing down Category： Domestic Fund Transfer , Domestic Fund Transfers
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I want to cancel Yen Time Deposit.
You can cancel Yen Time Deposit before maturity at our branch or through PRESTIA Phone Banking. Please note that you cannot cancel time deposit(s) in Jap... Show Detail
- No：1767
- Displayed Date：2023/10/25 16:10
- Search by narrowing down Category： Yen Deposit
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I want to know the exchange rate for a transaction debited in Yen. (GLOBAL PASS®)
To check the exchange rate for a GLOBAL PASS transaction made with GAIKA FULL BACK® or in foreign currency other than our 17 applicable currencies ... Show Detail
- No：1756
- Displayed Date：2023/10/25 16:08
- Updated DTM：2024/03/08 16:32
- Search by narrowing down Category： Use of GLOBAL PASS®
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What are your business hours during Golden Week and Obon?
We are open as usual during Golden Week and Obon holiday. *Closed on Saturdays, Sundays and national holidays. Show Detail
- No：1637
- Displayed Date：2023/06/09 09:41
- Search by narrowing down Category： Branch and ATM
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Prompted to enter 6-digit PIN at an overseas ATM.
Please input GLOBAL PASS 4-digit Debit PIN and press Enter. No "00" are necessary in front of or after Debit PIN. Some ATMs may not accept 4-digi... Show Detail
- No：1436
- Displayed Date：2022/12/13 09:54
- Updated DTM：2023/01/24 17:00
- Search by narrowing down Category： Use of GLOBAL PASS® , Trouble in Use
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Can I charge Suica or PASMO with GLOBAL PASS®?
You can charge Suica or PASMO with GLOBAL PASS. However, auto-charge is not available. Show Detail
- No：1416
- Displayed Date：2022/12/23 10:42
- Updated DTM：2024/02/22 09:54
- Search by narrowing down Category： Others
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