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- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- What is the requirements for non-Japanese national loan applicants?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
- What information is required to receive foreign currency transfers?
- My Cash Card does not work at ATMs (magnetic strip, IC chip or the card itself is damaged)
FAQ within [ Products and Services ]
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What happens if wrong debit PIN is repeatedly entered for GLOBAL PASS®?
If wrong debit pin is entered certain times, the card will be blocked for security and needs to be reissued with a fee. Please visit our branch,... Show Detail
- No：221
- Displayed Date：2021/03/01 00:00
- Updated DTM：2023/12/28 11:57
- Search by narrowing down Category： PIN
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What is the maximum amount I can send overseas via online banking?
For daily limit and other details on overseas remittance, please see here. Show Detail
- No：1417
- Displayed Date：2022/12/23 10:42
- Updated DTM：2023/06/30 11:51
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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How is the payment function of GLOBAL PASS® different from credit card?
You can pay in or withdraw foreign currency from your foreign currency account. For example, you can pay in U.S. Dollar from your PRESTIA MultiMone... Show Detail
- No：237
- Displayed Date：2020/12/25 22:33
- Updated DTM：2023/05/01 15:32
- Search by narrowing down Category： Others , Credit Card
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Where can I find the SMBC Trust Bank ATM?
For ATM locations, please refer to "Sumitomo Mitsui Banking Corporation ATMs. ATMs are also available at SMBC Trust Bank branches. Our cash car... Show Detail
- No：248
- Displayed Date：2020/12/25 22:33
- Updated DTM：2022/01/14 15:03
- Search by narrowing down Category： Branch and ATM
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I just received GLOBAL PASS®. Do I need to do anything before using it?
Please follow the steps here before using your GLOBAL PASS. Show Detail
- No：979
- Displayed Date：2022/09/14 09:00
- Updated DTM：2024/02/26 16:19
- Search by narrowing down Category： Open an Account , Use of GLOBAL PASS®
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What are the conditions to apply for a Family Card?
The conditions to apply for a GLOBAL PASS® Family Card are as follows. Applied by the account holder Up to two Family Cards per account 16 years or ol... Show Detail
- No：1412
- Displayed Date：2022/12/23 10:41
- Updated DTM：2023/09/13 18:26
- Search by narrowing down Category： Family Card
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How much is the overseas ATM withdrawal fee?
GLOBAL PASS® transaction fee is free when withdrawing from overseas ATMs. The local ATM owners may separately charge the ATM usage fee. Forei... Show Detail
- No：1282
- Displayed Date：2022/05/13 09:41
- Search by narrowing down Category： GLOBAL PASS® , Cash Card , Branch and ATM
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I am non-resident. How do I make a domestic transfer (Furikomi)?
In accordance with Foreign Exchange and Foreign Trade Act Article 17, a non-resident customer cannot make a domestic fund transfer (unregistered pa... Show Detail
- No：1410
- Displayed Date：2022/12/23 10:41
- Updated DTM：2023/12/29 16:24
- Search by narrowing down Category： Domestic Fund Transfers
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Is there a fee for receiving a foreign currency transfer?
We do not charge a handling fee for deposit. However, the intermediary bank may charge a fee before the funds arrive. Show Detail
- No：1406
- Displayed Date：2022/12/23 10:40
- Search by narrowing down Category： Overseas Remittance / Domestic Remittance in Foreign Currency , Service Charges
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How can I start foreign currency deposit?
You can start foreign currency deposit via online banking. Sign On Sign On Application for PRESTIA MultiMoney Foreign Currency Savings Dep... Show Detail
- No：1358
- Displayed Date：2022/10/13 14:31
- Updated DTM：2023/10/26 17:19
- Search by narrowing down Category： Service , Foreign Currency Deposit
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