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- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- What is the requirements for non-Japanese national loan applicants?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
- What information is required to receive foreign currency transfers?
- My Cash Card does not work at ATMs (magnetic strip, IC chip or the card itself is damaged)
FAQ within [ Products and Services ]
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What is the required fee regarding loan?
Loan contract fees Revenue stamp duty (No need to pay stamp duty when you choose digital contracting.) Mortgage registration fee Collateral ... Show Detail
- No：875
- Displayed Date：2024/04/01 08:03
- Search by narrowing down Category： Loans
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I do not speak Japanese, can I still apply for the loan?
The obligor can apply for the loan if he/she can communicate in English. All legal documents, including terms and conditions, are in Japanese. E... Show Detail
- No：870
- Displayed Date：2021/03/24 14:30
- Updated DTM：2024/02/27 15:23
- Search by narrowing down Category： Loans
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What is Visa Secure (former name: Verified by Visa)?
Visa Secure protects your transactions from unauthorized use by a third party. It becomes active after registration for GLOBAL PASS Member's Website is co... Show Detail
- No：283
- Displayed Date：2022/09/14 09:00
- Updated DTM：2023/05/09 11:39
- Search by narrowing down Category： Others
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How can I switch my Banking Card (and PRESTIA Gaika Cash Card) to GLOBAL PASS®?
You can switch your Banking Card (and PRESTIA Gaika Cash Card) to GLOBAL PASS via online banking or by postal mail. For details, please see here. ... Show Detail
- No：926
- Displayed Date：2021/06/01 14:30
- Updated DTM：2024/02/27 15:27
- Search by narrowing down Category： Request / Reissue GLOBAL PASS®
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I need a copy of bankbook (tsucho).
PRESTIA does not issue a bankbook (tsucho). You can find the following information displayed on Japanese version of PRESTIA Online / PRESTIA Mobile TOP s... Show Detail
- No：1325
- Displayed Date：2022/07/15 09:54
- Search by narrowing down Category： Changing Personal Details , Statement / Bankbook (Tsucho)
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Can I have a balance certificate issued?
Yes. To request a balance certificate, please contact PRESTIA Phone Banking. Contents of Balance Certificate: Bank Name Account Holder's Nam... Show Detail
- No：1251
- Displayed Date：2022/03/25 11:44
- Updated DTM：2023/10/24 14:36
- Search by narrowing down Category： Balance Certificate
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How long does an overseas remittance take to reach the beneficiary?
Outgoing Fund Transfer It takes approximately a week. *It may vary depending on the processing by the intermediary bank(s). *If the be... Show Detail
- No：1627
- Displayed Date：2023/06/09 09:40
- Updated DTM：2024/02/27 15:27
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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How can I change my PIN numbers for GLOBAL PASS®?
There are two types of PIN number for GLOBAL PASS®: "Domestic Cash Card PIN" and "Debit PIN." The former is for the use of ATMs in Japan and for J-... Show Detail
- No：236
- Displayed Date：2021/03/01 00:00
- Updated DTM：2024/02/27 15:31
- Search by narrowing down Category： PIN
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Which airport lounges do I have access to?
SMBC Trust Bank Credit Card holders have access to lounges at major airports in Japan and Honolulu, Hawaii. For details, please see below. (Available only ... Show Detail
- No：1694
- Displayed Date：2023/08/08 18:41
- Search by narrowing down Category： Credit Card
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Can I use GLOBAL PASS on Apple Pay?
Unfortunately, you cannot use GLOBAL PASS on Apple Pay. Other apps and sites you can use GLOBAL PASS are available onMajor Online Shopping Sites /... Show Detail
- No：1209
- Displayed Date：2022/03/23 15:25
- Updated DTM：2024/02/26 16:19
- Search by narrowing down Category： Use of GLOBAL PASS®
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