When will the recipient receive the funds when I make a domestic transfer by ATM?

Fund transfers to SMBC Trust Bank Funds transferred to the Bank by 2:59 p.m. on weekdays will be processed on the same day. Funds transferred to the Bank f... Show Detail

When will the recipient receive funds when I make a domestic transfer via online banking?

For the fund arrival dates when you make a domestic transfer to another bank, refer to the table below. Transaction time Expected deposit timing Busi... Show Detail

Can I deposit or cash a foreign check at SMBC Trust Bank?

An account holder with SMBC Trust Bank can deposit a foreign check. Please bring your check to our branch. We need to verify your check to see if we can coll... Show Detail

I was not at home and failed to receive a card with new expiry date.

Please first contact the delivery company before the package storage period on the delivery notice expires. Once the package storage period expires, the pac... Show Detail

How can I early repay? How much are the fees?

You may partially or fully early repay. Please see below for more details: <Partial early repayment> There are 2 types to partially early repay: "R... Show Detail

Can I cancel a domestic transfer (Furikomi) I made?

No, you cannot cancel a transfer which has already been requested and processed. See below. No action required Ex. Incorrect transaction detail(s) such as... Show Detail

I lost my Cash Card (lost or stolen).

If you had your Cash Card lost or stolen, we will stop your card to secure your account and have it reissued. Please contact us immediately. For GLOBAL PASS... Show Detail

Can I receive foreign currency remittance with my PRESTIA account?

Yes. You can transfer funds in foreign currency to your PRESTIA account. Please make sure to provide your 8 digit PRESTIA Multi Money Account Number. To re... Show Detail

Ｗhen ZIP Code input is required in the United States, can I use GLOBAL PASSⓇ?

No. In the United States, residential ZIP Code* input is required at some gas stations. If you try to input Debit PIN or other numbers instead of ZIP Code, G... Show Detail

How much is the overseas ATM withdrawal fee?

GLOBAL PASS® transaction fee is free when you withdraw cash from overseas ATM(s). However, the merchant or an ATM owner may charge a fee separately, or an e... Show Detail

What is the SWIFT (BIC) CODE for SMBC Trust Bank PRESTIA?

Our SWIFT (BIC) Code is SMTCJPJT. *A SWIFT Code consists of eight digits or letters. Please add "XXX" at the end if asked for an eleven digit or letter SWIF... Show Detail

I need a document which proves my account balance to apply for a visa.

We can issue a balance certificate and statement(s) in Japanese or English. Need to prove the balance of a particular date (Balance Certificate) We issue a... Show Detail

What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?

Please see the table below. Bank Name: SMBC Trust Bank（エスエムビーシーシンタクギンコウ） Bank Code (Zengin Code): 0300 Branch Name Katakana Branch Name Branch Code S... Show Detail

What information is required to receive foreign currency transfers?

The following information is required to receive foreign currency transfers (overseas remittances, domestic foreign currency remittances, as well as cross bo... Show Detail

What is the requirements for non-Japanese national loan applicants?

Please see the following for some of the major requirements for non-Japanese national loan applicants: Japan residency except short-term visa (permanent res... Show Detail

Do you issue a bankbook (tsucho)?

PRESTIA does not issue a bankbook (tsucho). E-statements, which show balance summary and transaction details, are available to view, save or print for the p... Show Detail