- FAQ by Category > Products and Services
FAQ by Category
Frequently Asked Questions
Keyword Search
Popular FAQ
- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
- What information is required to receive foreign currency transfers?
- What is the requirements for non-Japanese national loan applicants?
- I want to confirm the Kana name of the branch.
FAQ within [ Products and Services ]
-
I want to know the condition not to pay the credit card annual fee. (PRESTIA Visa GOLD ...
The annual fee for the primary card member will be waived the following year when the total spending amount is 300,000 yen or above, annually, including f... Show Detail
- No：1984
- Displayed Date：2023/12/27 10:56
- Search by narrowing down Category： Credit Card
-
What is the Total Average Monthly Wealth Management Balance?
Total Average Monthly Wealth Management Balance* is the sum of the average monthly balances of each asset management product in your SMBC Trust Bank PRESTI... Show Detail
- No：1742
- Displayed Date：2023/10/04 11:26
- Search by narrowing down Category： Total Average Monthly Wealth Management Balance
-
I received an Alert Email, but I didn't use GLOBAL PASS®.
Please confirm the transaction details of the Email you received on GLOBAL PASS Member's Website. When you recognize the shop name on Transaction ... Show Detail
- No：1207
- Displayed Date：2022/03/23 15:25
- Updated DTM：2023/03/08 12:00
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Trouble in Use
-
Is there an annual fee for GLOBAL PASS®?
No. There is no annual fee for GLOBAL PASS as well as admission fee or monthly membership fee. To reissue a GLOBAL PASS, reissuance fee will be ... Show Detail
- No：1193
- Displayed Date：2022/03/15 17:04
- Updated DTM：2024/02/26 16:21
- Search by narrowing down Category： Request / Reissue GLOBAL PASS®
-
I don't live in Japan. Can I apply for a credit card?
No. SMBC Trust Bank Credit Card is available for residents in Japan. Please consider using GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card... Show Detail
- No：1041
- Displayed Date：2021/11/12 11:16
- Search by narrowing down Category： Credit Card
-
If I go to a branch to apply for a cash card, can I get it on the same day?
The same day banking card issuance at our branches ended on September 30 in 2019. Show Detail
- No：232
- Displayed Date：2020/12/25 22:33
- Search by narrowing down Category： Request / Reissue GLOBAL PASS® , Others
-
While using GLOBAL PASS® for ATM withdrawal or shopping, can I make the settlement from...
PRESTIA MultiMoney Yen Savings Deposit account cannot be used. The settlement from Yen is available from Yen Savings account only. Show Detail
- No：224
- Displayed Date：2020/12/25 22:32
- Updated DTM：2024/02/26 16:20
- Search by narrowing down Category： Account for Settlement
-
If "GAIKA FULL BACK" is setup for the GLOBAL PASS®, does the same setting apply to all ...
Yes, "GAIKA FULL BACK" which is setup for main GLOBAL PASS® holder will be applied to (GLOBAL PASS® holder) family members also. There is no need f... Show Detail
- No：222
- Displayed Date：2020/12/25 22:32
- Updated DTM：2024/03/08 16:12
- Search by narrowing down Category： GAIKA FULL BACK
-
Is the family member's credit card number the same as the primary member?
No. The credit card number is different between the primary card and the family card. Family members have different card numbers for each card. Show Detail
- No：2414
- Displayed Date：2024/05/27 10:13
- Search by narrowing down Category： Credit Card
-
I want to reissue my statement(s).
For reissuing statement(s), see the Various Procedures page for details. Show Detail
- No：2049
- Displayed Date：2024/01/18 11:17
- Search by narrowing down Category： e-statement , Statement / Bankbook (Tsucho)
141-150 of Total 230