I want to know the Premium Deposit interest rates.

You can check the interest rates via online banking Premium Deposit (Structured Deposit) "Input Transaction Details". STEP 1Sign On and access to the men... Show Detail

Do you issue a check?

No. We terminated the issuance of demand drafts on 12/30/2022. Please consider using our wire transfer service. For how to make an overseas remittance,... Show Detail

I want to make Premium Deposit transactions.

You can make Premium Deposit Transactions via online banking. PRESTIA Online, PRESTIA Mobile Menu > Investments & Reports > Premium Deposit(Struc... Show Detail

I want to request a bank reference.

For customers who need a bank reference, in principle, we issue a balance certificate. Please see here for details on our balance certificate and how to re... Show Detail

What are service hours of Premium Deposit (Structured Deposit)?

Online banking service hours are 8:00 a.m. Monday - 4:59 a.m. Saturday. *Excluding system maintenance hours, Japanese holidays and December 31 through J... Show Detail

What is "Monthly Smile"?

"Monthly Smile" is Foreign Currency Time Deposit Monthly Interest Payment Type, which pays interest on the last business day of each month.When you open a ... Show Detail

I want to check the initial deposit information of my Foreign Currency Time Deposits.

Online banking offers the details of deposited Foreign Currency Time Deposits. Online banking Sign On>Accounts>Balance Summary Online b... Show Detail

Is there a parking lot at the branch?

There is no parking lot at our branch. Please contact us in advance if your consultation about asset management might take some time. Inquiry : Weekdays 9:0... Show Detail

How can I change the Maturity Instructions for my Time Deposit?

You can change maturity instructions via online banking. Menu > Investments & Reports > Time Deposits > Change Maturity Instructions ... Show Detail

Which currencies are available for foreign currency exchange?

Currencies available for exchange are US Dollar and Euro (notes only). *Available for account holders only. Show Detail

What is Private Banking Service?

For the service and the products, please see here. Show Detail

What are the procedures to be followed when the loan obligor becomes severely disabled or passes away?

Please contact the bank as soon as possible in case of Group Credit Life Insurance payment event arises or a possibility of payment arises respect to the o... Show Detail

What are your business hours during Golden Week and Obon?

We are open as usual during Golden Week and Obon holiday. *Closed on Saturdays, Sundays and national holidays. Show Detail

Can I apply for a loan if the property which I plan to purchase does not meet the Building Standards Law (e.g., exceeding the Building Coverage Ratio or Floor Area Ratio)?

We do not accept loan applications for the purchase of properties that do not meet the Building Standard Law. However, for existing non-conforming ... Show Detail

When I start using my GLOBAL PASS® with new expiry date, do I need to reregister for GLOBAL PASS Member's Website?

No. Please check here for procedures you are required to perform after you receive a card with new expiry date. Show Detail

What should I do after I receive my GLOBAL PASS® with new expiry date?

You need to sign your name on the back of the card and update your card information for the services for which you use GLOBAL PASS for payment. For det... Show Detail

What is ENJOY PLUS?

"ENJOY PLUS" offers an add-on interest rate in addition to the base interest rate until the first maturity date when you start a foreign currency t... Show Detail

How do I update E-mail Settings (PRESTIA Alert Service, PRESTIA Insight, Service and Campaign)?

You can change E-mail Settings via online banking (PRESTIA Online/PRESTIA Mobile/SMBC Trust Bank App). Please see here for more details. Show Detail

What are Cross Currency Transactions?

Cross Currency Transactions let you convert a foreign currency into another foreign currency. See here for details. Show Detail

How can I check Total Average Monthly Relationship Balance of my account?

You can check the Total Average Monthly Relationship Balance via online banking. For more details of Total Average Monthly Relationship Balance. ... Show Detail