Frequently Asked Questions
Can I add on credit card function on GLOBAL PASS?
No. GLOBAL PASS is a Visa Debit Card with no credit card function. If you would like to have a credit card, please see details from here. Show Detail
I want to check the initial deposit information of my Foreign Currency Time Deposits.
Online banking offers the details of deposited Foreign Currency Time Deposits. Online banking Sign On>Accounts>Balance Summary Online b... Show Detail
Can I make a deposit at an ATM overseas?
Overseas ATMs are only available for withdrawal. Show Detail
PRESTIA DIGITAL GOLD is offered to customers with a Total Average Monthly Wealth Management Balance for the previous month equivalent to 3 million yen or m... Show Detail
Can I still use a non-GLOBAL PASS® cash card?
Banking Card (International Cash Card) Domestic: You can still use it. Overseas: You can no longer use it.* PRESTIA Gaika Cash Card (a c... Show Detail
How do I become a PRESTIA GOLD?
PRESTIA GOLD is offered to customers with a Total Average Monthly Relationship Balance equivalent to 10 million yen or more along with a Total Average Mont... Show Detail
What are the differences between U.S. Dollar Savings and PRESTIA MultiMoney USD Savings...
Both are savings account in US Dollar. The differences are as follows. U.S. Dollar Savings (account number: 7 digits) You can use this accoun... Show Detail
Can I separately set GLOBAL PASS® transaction limit for myself and Family Card holder(s)?
No. GLOBAL PASS transaction limit can only be set by the account holder, and it cannot be separately set for each GLOBAL PASS holder under your acc... Show Detail
If I go to a branch to apply for a cash card, can I get it on the same day?
The same day banking card issuance at our branches ended on September 30 in 2019. Show Detail
Can I continue to use the same PIN numbers after I switched from Banking Card to GLOBAL...
The "Domestic Cash Card PIN" is the same, but you need to register a new Debit PIN. Show Detail
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