- FAQ by Category > Procedures (Open an Account, Changing Personal Details, etc.)
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FAQ within [ Procedures (Open an Account, Changing Personal Details, etc.) ]
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What is T-PIN（Telephone Personal Identification Number）?
T-PIN is a PIN used for PRESTIA Phone Banking. It is also necessary for online banking "First Time User Registration" , and in case you forgot you... Show Detail
- No：1698
- Displayed Date：2023/08/08 18:40
- Updated DTM：2023/12/28 11:58
- Search by narrowing down Category： PIN
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You can open an account via Internet (smartphone, PC or tablet). Please start your application process from here. Show Detail
- No：1690
- Displayed Date：2023/08/08 18:41
- Search by narrowing down Category： Open an Account
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How can I register my Katakana Name?
You can register your Katakana Name by postal mail. Please see here for the details. Show Detail
- No：1253
- Displayed Date：2022/03/25 11:44
- Updated DTM：2023/10/23 18:30
- Search by narrowing down Category： Account Holder's Name
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I just received GLOBAL PASS®. Do I need to do anything before using it?
Please follow the steps here before using your GLOBAL PASS. Show Detail
- No：979
- Displayed Date：2022/09/14 09:00
- Updated DTM：2024/02/26 16:19
- Search by narrowing down Category： Open an Account , Use of GLOBAL PASS®
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Which IDs do I need to open an account via Internet?
Identification Verification Documents (IDs) required to open an account via Internet depends whether you apply from Smartphone or PC/tablet. Apply from ... Show Detail
- No：216
- Displayed Date：2020/12/25 22:32
- Updated DTM：2023/05/12 17:53
- Search by narrowing down Category： Open an Account
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Where can I find my branch name?
You can check your branch name and branch code on e-statements (including statements). e-statement PRESTIA Online, PRESTIA Mobile Menu &... Show Detail
- No：2024
- Displayed Date：2023/12/27 14:25
- Updated DTM：2024/02/26 16:15
- Search by narrowing down Category： Open an Account , Branch and ATM
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What is the difference between Yen Savings account and PRESTIA MultiMoney Yen Savings D...
Yen Savings account is for basic transactions, such as cash deposits and withdrawals, checking your balance with Cash Card or GLOBALL PASS®.Yen Sav... Show Detail
- No：961
- Displayed Date：2021/06/24 11:00
- Updated DTM：2023/10/18 12:09
- Search by narrowing down Category： Open an Account , Others , Others , Yen Deposit
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How can I check if I already notified My Number (Individual Number)?
You can check via online banking. PRESTIA Online, PRESTIA Mobile Menu > Services > Manage Information and Services PRESTIA Online, PRE... Show Detail
- No：1583
- Displayed Date：2023/06/27 13:59
- Updated DTM：2024/02/28 11:20
- Search by narrowing down Category： My Number (Individual Number/ Corporate Number)
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Can I close my account online?
Yes. Please see here for the procedure. Show Detail
- No：1280
- Displayed Date：2022/05/13 09:40
- Updated DTM：2023/10/24 15:08
- Search by narrowing down Category： Account Closure , Service
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Where can I find my PRESTIA MultiMoney Account Number?
PRESTIA MultiMoney Account Number (the same 8 digit number for Yen and foreign currency) is on "Balance Summary". Online banking > Accounts > Balanc... Show Detail
- No：1365
- Displayed Date：2022/10/13 14:33
- Updated DTM：2023/01/19 17:06
- Search by narrowing down Category： Open an Account , Service , Overseas Remittance / Domestic Remittance in Foreign Currency , Foreign Currency Deposit
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