Can I still use a non-GLOBAL PASS® cash card?

September 30, 2021, including any cash card issued by our former bank (i.e. not PRESTIA). To switch your current card to GLOBAL PASS, please see here for the Show Detail

Can I have an ETC card issued for GLOBAL PASS®?

An ETC card cannot be issued for GLOBAL PASS. Consider applying for PRESTIA Visa Card if you do not have a credit card issued in Japan. An ETC card can be Show Detail

Can I register GLOBAL PASS® as a payment method on shopping sites / APPs?

Yes. GLOBAL PASS is accepted at various online shopping sites and apps.For the details, please see here. Show Detail

GLOBAL PASS® doesn't work at overseas ATMS.

transaction limit. Modify Overseas Cash Withdrawal Limit from GLOBAL PASS Member's Website Withdrawal amount exceeding the balance of the settlement account. Check Show Detail

I can't create my User ID on GLOBAL PASS Member's Website.

GLOBAL PASS® in all capital letters. There is also a chance that an unnecessary space at the end. *You cannot register a User ID already in use or used in the Show Detail

When do you send GLOBAL PASS® after opening an account via Internet?

GLOBAL PASS is usually sent out in one week from the account open date. GLOBAL PASS is sent from our vendor VJA as a Japan Post simplified registered mail Show Detail

I want to receive my GLOBAL PASS® replacement card earlier than scheduled.

Please perform required reissuance procedures three to six months prior to the month in which your GLOBAL PASS expires. For details, please check Show Detail

What is the difference between GLOBAL PASS Member's Website and online banking?

For the difference between GLOBAL PASS Member's Website and online banking, see below. GLOBAL PASS Member's Website View transaction details for Show Detail

Can I receive a replacement card for my GLOBAL PASS® overseas?

to activate the card, depending on your card usage. Overseas ATMs and shopping at Visa / iD merchantsSign on to GLOBAL PASS Member's Website > Manage Services Show Detail

I received an Alert Email, but I didn't use GLOBAL PASS®.

Please confirm the transaction details of the Email you received on GLOBAL PASS Member's Website. When you recognize the shop name on Transaction Show Detail