- FAQ by Category > Products and Services
FAQ by Category
Frequently Asked Questions
Keyword Search
Popular FAQ
- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- How do I update my E-mail Address registered with PRESTIA?
- I am non-resident. How do I make a domestic transfer (Furikomi)?
- What is Visa Secure (former name: Verified by Visa)?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
FAQ within [ Products and Services ]
-
Can I register GLOBAL PASS® as a payment method on shopping sites / APPs?
Yes. GLOBAL PASS is accepted at various online shopping sites and apps.For the details, please see here. Show Detail
- No：2230
- Displayed Date：2024/04/02 10:02
- Search by narrowing down Category： Use of GLOBAL PASS®
-
I want to cancel foreign currency deposit.
To sell foreign currency, see below. Foreign Currency Savings Deposit You can sell foreign currency via online banking. "Buy / Sell FX, Fore... Show Detail
- No：1569
- Displayed Date：2023/03/17 15:24
- Updated DTM：2024/04/04 10:45
- Search by narrowing down Category： Service , Foreign Currency Deposit , Foreign Currency Time Deposit
-
I want to start Foreign Currency Deposit Service.
You can apply for Foreign Currency Deposit Service via online banking 24h/365d. Online banking "Buy / Sell FX, Foreign Currency Deposit S... Show Detail
- No：1338
- Displayed Date：2022/07/15 09:55
- Updated DTM：2023/10/24 14:44
- Search by narrowing down Category： Service , Foreign Currency Deposit
-
I can't create my User ID on GLOBAL PASS Member's Website.
When creating your User ID, please make sure that you correctly input all the required fields. Name in Alphabet needs to be your name on your GL... Show Detail
- No：1239
- Displayed Date：2022/03/25 11:46
- Updated DTM：2023/10/20 14:19
- Search by narrowing down Category： GLOBAL PASS Member's Website
-
Can I cancel Foreign Currency Time Deposits before maturity?
Cancellation is not allowed before maturity, including Foreign Currency Time Deposits that have rolled over automatically, except that SMBC Trust B... Show Detail
- No：1107
- Displayed Date：2022/02/18 15:48
- Updated DTM：2024/04/04 09:57
- Search by narrowing down Category： Foreign Currency Time Deposit
-
Will GAIKA FULL BACK be applied when withdrawing local currencies at overseas ATMs, if ...
If the overseas ATM owner fee is charged and the balance of that currency is insufficient, "GAIKA FULL BACK" is applied for the withdrawal amount a... Show Detail
- No：369
- Displayed Date：2021/01/06 16:52
- Updated DTM：2024/03/12 09:39
- Search by narrowing down Category： GAIKA FULL BACK
-
If "GAIKA FULL BACK" is setup for the GLOBAL PASS®, does the same setting apply to all ...
Yes, "GAIKA FULL BACK" which is setup for main GLOBAL PASS® holder will be applied to (GLOBAL PASS® holder) family members also. There is no need f... Show Detail
- No：222
- Displayed Date：2020/12/25 22:32
- Updated DTM：2024/03/08 16:12
- Search by narrowing down Category： GAIKA FULL BACK
-
Do you handle new Yen banknotes?
Please contact PRESTIA Phone Banking for availability. We will confirm with the branch you plan to visit. Branch Hours: Weekdays 9:00-15:00 Con... Show Detail
- No：2235
- Displayed Date：2024/04/02 10:03
- Search by narrowing down Category： Branch and ATM , Foreign Currency Cash
-
"Monthly Smile" is Foreign Currency Time Deposit Monthly Interest Payment Type, which pays interest on the last business day of each month.When you open a ... Show Detail
- No：2224
- Displayed Date：2024/04/02 10:00
- Search by narrowing down Category： Foreign Currency Time Deposit
-
I would like to know about Gold statuses and service renewal.
For requirements and privileges for PRESTIA GOLD PREMIUM, PRESTIA GOLD, and PRESTIA DIGITAL GOLD, please refer to Special website here. We also have FAQ a... Show Detail
- No：1667
- Displayed Date：2023/05/26 09:28
- Search by narrowing down Category： Gold status
201-210 of Total 221