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FAQ
Products and Services
FAQ within [ Products and Services ]
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I received "Notice of unavailable transaction" by email.
If you have registered for the GLOBAL PASS Member's Website, you will receive an email when a transaction with GLOBAL PASS is unsuccessful. The common error... Show Detail
- No：3985
- Displayed Date：2025/03/25 11:56
- Updated DTM：2025/04/01 14:57
- Search by narrowing down Category： Trouble in Use
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How do you compensate damages caused by fraud of GLOBAL PASS?
For compensation of damages caused by fraudulent use of GLOBAL PASS by a third party due to counterfeiting, theft, etc. see here for details. Related Keyw... Show Detail
- No：4408
- Displayed Date：2025/07/17 09:30
- Search by narrowing down Category： Lost, Stolen or Damaged Cards
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FAQ by Category
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- Service Charges
- |GLOBAL PASS®
- |Cash Card
- |Branch and ATM
- |Check
- |Credit Card
- |Domestic Fund Transfers / Overseas Remittance
- |Loans
- |Direct Debit
- |Personal Profiling
- |Foreign Currency Deposit
- |Foreign Currency Cash
- |Premium Deposit
- |Balance Certificate
- |Statement / Bankbook (Tsucho)
- |Gold status
- |Total Average Monthly Wealth Management Balance
- |Yen Deposit
- |Private Banking
- |Tax Payment / Refund
- |GLOBAL PASS?
- |Designated Agent Service
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