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- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
- What information is required to receive foreign currency transfers?
- What is the requirements for non-Japanese national loan applicants?
- I want to confirm the Kana name of the branch.
FAQ within [ Products and Services ]
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GAIKA FULL BACK is a service for GLOBAL PASS. Please see here for details. Show Detail
- No：2013
- Displayed Date：2023/12/27 14:21
- Updated DTM：2024/03/08 16:32
- Search by narrowing down Category： GAIKA FULL BACK
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Can I cancel a domestic transfer (Furikomi) I made?
No, you cannot cancel a transfer which has already been requested and processed. See below. No action required Ex. Incorrect transaction d... Show Detail
- No：2228
- Displayed Date：2024/04/02 10:02
- Updated DTM：2024/04/04 10:20
- Search by narrowing down Category： Domestic Fund Transfer , Domestic Fund Transfers
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I have been transferred from overseas to Japan. Is there any requirements for loan?
Regardless of where you work, there will be a credit review confirming your seeable future stay in Japan and stable employment situation. For more ... Show Detail
- No：872
- Displayed Date：2021/03/24 14:30
- Updated DTM：2024/02/29 10:32
- Search by narrowing down Category： Loans
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Can I withdraw foreign currency in my account from ATMs?
Domestic ATMNo, you cannot. Only Yen is available. However, USD and EUR can be withdrawn at the branch counter. Foreign currency cash handling fee will b... Show Detail
- No：1848
- Displayed Date：2023/11/02 11:30
- Search by narrowing down Category： Use of GLOBAL PASS® , Branch and ATM , Others , Foreign Currency Deposit , Foreign Currency Cash
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What cases happen the difference amount between the refund is caused by cancellation by...
Overseas administrative fees will be required when canceling the transaction ("Cancellation") or returning the goods/products ("Return") after usin... Show Detail
- No：242
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/03/08 16:14
- Search by narrowing down Category： Refund
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What is a monthly account maintenance fee?
Please see here for the details. You will find the conditions for a waiver of the monthly account maintenance fee on the page as well. Show Detail
- No：1227
- Displayed Date：2022/03/23 15:28
- Updated DTM：2024/07/30 10:41
- Search by narrowing down Category： Service Charges
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I missed a credit card payment on the due date.
If you were not able to deposit the billing amount for a SMBC Trust Bank Credit Card (PRESTIA Visa GOLD CARD, PRESTIA Visa PLATINUM CARD) by the day befor... Show Detail
- No：2805
- Displayed Date：2024/11/22 15:30
- Search by narrowing down Category： Credit Card
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I need a document which proves my account balance to apply for a visa.
We can issue a balance certificate and statement(s) in Japanese or English. Need to prove the balance of a particular date (Balance Certificate) ... Show Detail
- No：2829
- Displayed Date：2024/11/22 15:29
- Search by narrowing down Category： Statement / Bankbook (Tsucho) , Balance Certificate
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I have deposited the credit card payment amount, but it’s not deducted.
If you have made the deposit on the direct debit day for your SMBC Trust Bank Credit Card (PRESTIA Visa GOLD CARD, PRESTIA Visa PLATINUM CARD) when the au... Show Detail
- No：2810
- Displayed Date：2024/11/22 15:30
- Search by narrowing down Category： Credit Card
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Can I make an installment payment with GLOBAL PASS®?
No. You cannot make an installment payment with GLOBAL PASS. Show Detail
- No：2814
- Displayed Date：2024/11/22 15:31
- Search by narrowing down Category： Use of GLOBAL PASS®
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