I want to make Cross Currency Transactions.

You can make Cross Currency Transactions via online banking. Buy / Sell FX, Foreign Currency Deposit Service, Order Watch > Cross Currency Tran... Show Detail

Can I make an appointment to come to a branch?

Generally we do not have a reservation policy, however, our branches are currently so busy that some branches do accept reservations for the visit. Please c... Show Detail

Can I make an installment payment with GLOBAL PASS®?

No. You cannot make an installment payment with GLOBAL PASS. Show Detail

My GLOBAL PASS®'s expiration date is approaching. Is there anything I should do?

No. Your GLOBAL PASS will be automatically renewed, so you do not need to do anything or contact the bank for renewal.Please make sure that your registered... Show Detail

Can I charge Suica or PASMO with GLOBAL PASS®?

You can charge Suica or PASMO with GLOBAL PASS. However, auto-charge is not available. Show Detail

How can I check the interest rate for yen deposits？

Please refer to the page here for yen savings deposit and yen time deposit interest rates. Show Detail

I want to delete an overseas payee.

For how to delete an overseas payee, see the Various Procedures page for details. Show Detail

I want to delete a domestic payee.

For how to delete a domestic payee, see the Various Procedures page for details. Show Detail

What is Premium Deposit?

Premium Deposit is the structured deposit that meets the needs of those who want to exchange currency at your desired rate and receive favorable interest whi... Show Detail

I want to cancel foreign currency deposit.

To sell foreign currency, see below. Foreign Currency Savings Deposit You can sell foreign currency via online banking. "Buy / Sell FX, Fore... Show Detail

What expenses are eligible for housing loan financing?

The expenses that can be handled as a use of housing loan funds are as follows: Administrative fee Real estate brokerage commissions Real estate... Show Detail

What is Private Banking Service?

For the service and the products, please see here. Show Detail

My GLOBAL PASS®'s expiration date is approaching. When will I receive a card with new expiry date?

We send a card with new expiry date two months prior to the expiration date late in the month so that you can receive it before the expiration date. For deta... Show Detail

I want to know the Premium Deposit interest rates.

You can check the interest rates via online banking Premium Deposit (Structured Deposit) "Input Transaction Details". STEP 1Sign On and access to the men... Show Detail

How do I become a PRESTIA GOLD?

PRESTIA GOLD is offered to customers with a Total Average Monthly Relationship Balance equivalent to 10 million yen or more along with a Total Average Mont... Show Detail

I want to cancel Foreign Currency Deposit Service.

You can cancel an order via online banking. It may take several days to complete the cancellation after the application of cancellation is submitted. Please... Show Detail

Does Premium Deposit <Structured Deposit with FX Option> and Step Up Time Deposit are included in foreign currency time deposits for which the ANA MILEAGE CLUB GLOBAL PASS miles are awarded?

Yes, included. However, Premium Deposit (Deposit in Japanese Yen) is not eligible. Show Detail

I want to borrow money from PRESTIA MultiMoney Credit.

Customers who have completed the procedures to start using PRESTIA MultiMoney Credit can borrow via online banking. *Customers who apply for PRESTIA... Show Detail

I want to start Foreign Currency Deposit Service.

You can apply for Foreign Currency Deposit Service via online banking 24h/365d. Online banking "Buy / Sell FX, Foreign Currency Deposit S... Show Detail

I have been transferred from overseas to Japan. Is there any requirements for loan?

Regardless of where you work, there will be a credit review confirming your seeable future stay in Japan and stable employment situation. For more details, p... Show Detail