Frequently Asked Questions
Premium Deposit is the Structured Deposit with FX Option. For the details of Premium Deposit <Structured Deposit with FX Option>, please refer to th... Show Detail
"ENJOY PLUS" offers an add-on interest rate in addition to the base interest rate until the first maturity date when you start a foreign currency t... Show Detail
What are Cross Currency Transactions?
Cross Currency Transactions let you convert a foreign currency into another foreign currency. See here for details. Show Detail
I want to start Foreign Currency Deposit Service.
You can apply for Foreign Currency Deposit Service via online banking 24h/365d. Online banking "Buy / Sell FX, Foreign Currency Deposit S... Show Detail
I want to make Cross Currency Transactions.
You can make Cross Currency Transactions via online banking. Buy / Sell FX, Foreign Currency Deposit Service, Order Watch > Cross Currency Tran... Show Detail
How much is the foreign exchange commission?
Please refer to the Service Fee List for our foreign exchange fees. Show Detail
Can I cancel Foreign Currency Time Deposits before maturity?
Cancellation is not allowed before maturity, including Foreign Currency Time Deposits that have rolled over automatically, except that SMBC Trust B... Show Detail
I want to cancel Foreign Currency Deposit Service.
Foreign Currency Deposit Service can be cancelled at a branch, or by phone. Branch Find a branch Phone PRESTIA Phone Bankin... Show Detail
How do I buy / sell foreign currency within my account?
Foreign currency transactions can be made on Online banking. You can make transactions from the "Buy / Sell FX, Foreign Currency Deposit Service... Show Detail
How can I change the Maturity Instructions for my Time Deposit?
You can change maturity instructions via online banking. Menu > Investments & Reports > Time Deposits > Change Maturity Instructions ... Show Detail
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