Frequently Asked Questions
How is the payment function of GLOBAL PASS® different from credit card?
You can pay in or withdraw foreign currency from your foreign currency account. For example, you can pay in U.S. Dollar from your PRESTIA MultiMoney Show Detail
I want to check transaction records.
-statements via online banking. For transaction records within 180 days: Menu > "Accounts" > "Account Details and Activities" For transaction records older than 180 Show Detail
Call 0120-110-330 (toll-free in Japan) From Main Menu : Select [3] Account Balance and Activities Enter Account Number(*) + T-PIN Select Menu Show Detail
Can I separately set GLOBAL PASS® transaction limit for myself and Family Card holder(s)?
No. GLOBAL PASS transaction limit can only be set by the account holder, and it cannot be separately set for each GLOBAL PASS holder under your Show Detail
What are the differences between U.S. Dollar Savings and PRESTIA MultiMoney USD Savings...
Both are savings account in US Dollar. The differences are as follows. U.S. Dollar Savings (account number: 7 digits) You can use this account Show Detail
Which currencies are available for foreign currency exchange?
Currencies available for exchange are US Dollar and Euro (notes only). *Available for account holders only. Show Detail
Can I transfer funds between Savings and PRESTIA MultiMoney Savings Deposit?
Transfers within your account in same currencies are available from the menu below. PRESTIA Online, PRESTIA MobileSign On > Transfers > Transfers Within Show Detail
I want to check my domestic transfer (Furikomi) history.
> "Accounts" > "Account Details and Activities" Online banking > "Accounts" > "Account Details and Activities" For details such as bank name, branch name or Show Detail
How can I check the exchange rate applied to my transaction when "GAIKA FULL BACK" is a...
You can check the exchange rate on the transaction details page of the GLOBAL PASS® Member's Website. The exchange rate is fixed around two busines... Show Detail
By when do I need to register my "Status of Residence" and "Period of Stay" (Date of Ex...
We are planning to put restrictions on usage of cash card, starting February 2024, two months after your Period of Stay registered with us is expir... Show Detail
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