Frequently Asked Questions
I received an Alert Email, but I didn't use GLOBAL PASS®.
. shopping with iD at merchants, online shopping, public transportation) Recurring payments (menbership fee), debit card validity check Cash back made by the shop such Show Detail
What is the difference between Yen Savings account and PRESTIA MultiMoney Yen Savings D...
Yen Savings account is for basic transactions, such as cash deposits and withdrawals, checking your balance with Cash Card or GLOBALL PASS®.Yen Sav... Show Detail
How can I change my PIN numbers for GLOBAL PASS®?
want to use your GLOBAL PASS® again, GLOBAL PASS® reissue will require a 1,100 yen of reissuance fee (including tax). Call PRESTIA Phone Banking and press "0" in Show Detail
Can I deposit or cash a foreign check at SMBC Trust Bank?
see here for service charges. If the check is found to be dishonored, a specified check return fee will be additionally charged. Any additional fee claimed by Show Detail
What are the conditions to apply for a Family Card?
The conditions to apply for a GLOBAL PASS® Family Card are as follows. Applied by the account holder Up to two Family Cards per account 16 years or ol... Show Detail
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