To cancel a direct debit / auto debit payment set on your account, please contact the service provider.

When you do not recognize who is deducting from your account, please consult with us.

Some payment(s) may be deducted under so called factoring company on behalf of property management company, gym, private classes, to name a few.

For Inquiries:

Account Holders:

 Phone numbers:

0120-110-330From within Japan (Toll-Free)

Available 24hr 365 days

81-46-401-2100From Overseas (Charges apply)

Available 24hr 365 days