- FAQ by Category > Procedures (Open an Account, Changing Personal Details, etc.)
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FAQ within [ Procedures (Open an Account, Changing Personal Details, etc.) ]
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My Cash Card does not work at ATMs (magnetic strip, IC chip or the card itself is damaged)
If you insert your card for balance inquiry or withdrawal and the ATM machine does not accept the card (e.g. your card comes out before you enter y... Show Detail
- No：1044
- Displayed Date：2021/11/12 11:14
- Updated DTM：2024/03/01 17:07
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards
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How to change your address varies depending on your situation. Answer each question on Various Procedures page to find the procedure best suits yo... Show Detail
- No：247
- Displayed Date：2020/12/25 22:33
- Updated DTM：2023/10/23 18:00
- Search by narrowing down Category： Address Change
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You can close your account by online banking or postal mail. Please see here for details. Show Detail
- No：209
- Displayed Date：2020/12/25 22:32
- Updated DTM：2023/10/23 18:32
- Search by narrowing down Category： Account Closure
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How do I notify My Number (Individual Number)?
Notification of My Number (Individual Number) can be made by postal mail. For details, please see here. Show Detail
- No：212
- Displayed Date：2020/12/25 22:32
- Updated DTM：2024/02/28 11:20
- Search by narrowing down Category： My Number (Individual Number/ Corporate Number)
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What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
Please see the table below. Bank Name: SMBC Trust Bank（エスエムビーシーシンタクギンコウ） Bank Code (Zengin Code): 0300 Branch Name Katakana Branch ... Show Detail
- No：246
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/02/16 14:07
- Search by narrowing down Category： Open an Account , Branch and ATM
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