Frequently Asked Questions
My Cash Card does not work at ATMs (magnetic strip, IC chip or the card itself is damaged)
If you insert your card for balance inquiry or withdrawal and the ATM machine does not accept the card (e.g. your card comes out before you enter Show Detail
Can I deposit foreign currency from a domestic ATM?
No, you cannot. Only Japanese Yen is accepted. However, USD and EUR bills can be deposited at the branch counter. Foreign currency cash handling... Show Detail
How do I adjust transaction limit for shopping / overseas ATM use on GLOBAL PASS®?
You can change your transaction limit on the GLOBAL PASS Member's Website. Sign On to GLOBAL PASS Member's Website(vpass.jp/globalpass)and please ... Show Detail
Where can I find the SMBC Trust Bank ATM?
For ATM locations, please refer to "Sumitomo Mitsui Banking Corporation ATMs. ATMs are also available at SMBC Trust Bank branches. Our cash cards Show Detail
Can I make a deposit at an ATM overseas?
Overseas ATMs are only available for withdrawal. Show Detail
What is the ATM operating hours?
Sumitomo Mitsui Banking Corporation ATMs *No ATM service fee for withdrawals and deposits at the above ATMs. *Domestic fund transfers are also available at Show Detail
Is there any deposit limit through ATM?
time The limit of number of bills per deposit depends on the ATM machine specification. Show Detail
Will the overseas ATM usage fees charged by local ATM owners be reimbursed?
No. When withdrawing cash at ATMs overseas, the ATM usage fees charged by local ATM owners will not be reimbursed. However, PRESTIA DIGITAL GOLD Show Detail
How much is the domestic ATM fee (withdrawal / deposit)?
The domestic ATM fees using your Cash Card (withdrawal / deposit) are as follows. ATM Transaction fee ATMs installed at SMBC Trust Bank Show Detail
At which overseas ATMs can I use GLOBAL PASS®?
ATMs from the link below. GLOBAL ATM Locator *Will be redirected to Visa site on a separate window. Show Detail
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