I want to know the exchange rate for a transaction debited in Yen. (GLOBAL PASS®)

To check the exchange rate for a GLOBAL PASS transaction made with GAIKA FULL BACK® or in foreign currency other than our 17 applicable currencies Show Detail

Ｗhen ZIP Code input is required in the United States, can I use GLOBAL PASSⓇ?

Code, GLOBAL PASS will be rejected. Please ask a clerk that you'd like to pay by a debit card issued in Japan or consider using alternative payment methods other Show Detail

My GLOBAL PASS®'s expiration date is approaching. Is there anything I should do?

No. Your GLOBAL PASS will be automatically renewed, so you do not need to do anything or contact the bank for renewal.Please make sure that your registered Show Detail

How is the payment function of GLOBAL PASS® different from credit card?

by the closing date of each month is usually debited on the fixed payment date, but with the GLOBAL PASS® debit function, the amount used is debited immediately Show Detail

What should I do after I receive a replacement card for my GLOBAL PASS®?

You need to sign your name on the back of the card and update your card information for the services for which you use GLOBAL PASS for payment.For details Show Detail

Why is a transaction shown "Not Fixed" on GLOBAL PASS Member's Website?

When you withdraw cash at overseas ATMs or shop at Visa/iD merchants, the transaction will be displayed on GLOBAL PASS Member's Website Account Activities Show Detail

If I cancel GLOBAL PASS® or ANA MILEAGE CLUB GLOBAL PASS, what will happen to the total...

GLOBAL PASS Holder If you cancel GLOBAL PASS as well as its settling account, the total cashback amount (planned deposit amount) shall be null and Show Detail

Can I separately set GLOBAL PASS® transaction limit for myself and Family Card holder(s)?

No. GLOBAL PASS transaction limit can only be set by the account holder, and it cannot be separately set for each GLOBAL PASS holder under your Show Detail

How can I receive GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card)?

activate the card. *To countries and regions where GLOBAL PASS cannot be delivered by EMS, we would use an alternate international courier service. Show Detail

Used GLOBAL PASS® only once, but I see two transactions in Account Activity.

When using GLOBAL PASS, the transaction amount is debited from your account in real time. If there is a discrepancy between the usage information received Show Detail