Frequently Asked Questions
Is there a specific explanation about the object persons of foreign PEPs?
Prevention of Transfer of Criminal Proceeds" Collection of information on this notification is done so to confirm that you/your Beneficial Owner(s) is/are a Foreign Show Detail
I have not yet registered my seal or signature with your bank. Can I make transaction/s...
For Account Holders with an Account Opening Date on or before December 31, 2021 For all the transaction and service orders via mail, the seal/sign... Show Detail
What are the requirements to open an account via Internet?
Politically Exposed Persons (foreign PEPs) under the "Act on Prevention of Transfer of Criminal Proceeds" Jurisdiction of tax residence includes countries other than Show Detail
What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
Bank PRESTIA uses to receive cross border transfer. Other bank codes such as IBAN, ABA, Routing Number or Sort Code are not used in Japan. An IBAN Show Detail
How do I update my E-mail Address registered with PRESTIA?
Service An alert E-mail will be sent for the following activities. Card Usage (withdrawal, domestic transfer, and shopping) Invalid Domestic Cash Card PIN Show Detail
For which transactions is My Number (Individual Number/ Corporate Number) required?
-exempt for disabled persons) New application, notification of changes Fund transfer to/from overseas (including overseas fund transfer payee registration) Also Show Detail
Why has SMBC Trust Bank introduced a token-based OTP Service?
SMBC Trust Bank has introduced the token-based OTP service to increase the security of our customer's online transactions.... Show Detail
What is the difference between GLOBAL PASS Member's Website and online banking?
For the difference between GLOBAL PASS Member's Website and online banking, see below. GLOBAL PASS Member's Website View transaction details for shop... Show Detail
A token is a compact device that generates One Time Passwords (OTP) and Transaction Signing Codes used to verify your identity when you perform c... Show Detail
How much is the transaction limit on Cash Card and how do I change it?
. Domestic ATM withdrawal, transfer and J-Debit limits will remain the same. If your Banking Card is a magnetic strip card with no IC chip, GLOBAL PASS IC chip and Show Detail
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