Frequently Asked Questions
Will the overseas ATM usage fees charged by local ATM owners be reimbursed?
No. When withdrawing cash at ATMs overseas, the ATM usage fees charged by local ATM owners will not be reimbursed. However, PRESTIA DIGITAL GOLD, ... Show Detail
I want to know the condition not to pay the credit card annual fee. (PRESTIA Visa GOLD ...
The annual fee for the primary card member will be waived the following year when the total spending amount is 300,000 yen or above, annually, including Show Detail
Will I be charged a fee for changing ANA MILEAGE CLUB GLOBAL PASS to GLOBAL PASS® or th...
Yes. Reissuance feewill be charged. Please contact PRESTIA Phone Banking to request an application form if you would like to switch the type of GL... Show Detail
How much is the fee for a transfer in foreign currency?
Overseas Fund Transfer Please see here. Foreign currency transfers to other banks in Japan Please see here. Foreign currency transfers to SMBC Trust ... Show Detail
Will GAIKA FULL BACK be applied when withdrawing local currencies at overseas ATMs, if ...
If the overseas ATM owner fee is charged and the balance of that currency is insufficient, "GAIKA FULL BACK" is applied for the withdrawal amount and Show Detail
How much is the foreign exchange commission?
Please refer to the Service Fee List for our foreign exchange fees. Show Detail
Can I deposit foreign currency from a domestic ATM?
fee will be charged. Show Detail
Where can I exchange foreign currency?
Hours] Weekdays 9:00-15:00 [Currencies] US Dollar, Euro (both buying and selling) [Fee] For foreign currency cash handling fee, see here *Available for Show Detail
Can I deposit foreign currency cash into foreign currency savings deposit?
currency cash handling fee. Branch Hours: Weekdays 9:00-15:00 Note that we may ask you to submit confirmatory evidence when it is a large amount or we deem it Show Detail
Can I withdraw cash from foreign currency savings deposit at a branch?
from U.S. Dollar Savings. Only notes are available. Service Charges: There is a foreign currency cash handling fee. Branch Hours: Weekdays 9:00-15:00 Show Detail
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